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Roodlane Medical

  1. London
  2. London Medical Centre & Doctors Surgery

Reviews, get directions and contact details for Roodlane Medical

Roodlane Medical
"Roodlane Medical provide a range of healthcare services including same and next day private GP appointments, health screens, travel vaccinations, physiotherapy, dietary advice and mental well-being therapies. We also specialise in occupational health case management, with both occupational health physician and occupational health advisor services available. With over 30 years worth of experience in delivering primary care services, rest assured youre in safe hands with us."
Address: 55 Baker Street , London W1U 8EW, XGL, GB
Phone: 020 7224 4904
State: XGL
City: London
Zip Code: W1U 8EW

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Reviews
Efficiënt, friendly and professional. The doctors genuinely listened to my concerns. Results of blood tests etc. are set out in a comprehensive report. Cannot recommend them enough
Do not book this clinic. Horrible customer service, their aim is to solely make money. I called earlier today explaining I needed to push back my appointment just by 30min if possible, the practitioner had availability in their calendar to take me then, but I was told I'd be charged £75 for an amendment fee. Absolutely disgusting experience.
Great customer service upon arrival. Dr Naomi Stent is amazing! Had a health assessment this morning, very attentive, caring and everything was very well explained. I felt very comfortable! I do recommend it!
Dreadful customer service. Promise to call you back but never do. Also say they will try and sort something whilst knowing they are on holiday the next day so no hope of contact. They screw with your mental health, keeping you hanging so you can't make appointments for much needed scans. Also say on their website they are open till 6pm so you call at 5.40 still expecting them to call to find they actually close at 5.30pm. Disgraceful
Great and efficient service. Came here for a medical, everyone was friendly and informative. I recommend having all your documents ready and in order before you visit for a stress free experience.
Unfortunately, I had a bad experience with them. Unfortunately, I arrived 15 minutes late, with my baby that is 2 years old and the consultation was to him, he had a fever the night before in summary the doctor did not receive us because we were late. So travels about 40 minutes from my home to the clinic Roodlane Medical brunch at 58 New Broad St and my baby did not receive the attention.  I know I am wrong because I was late, but with the dangerous situation of the virus Strep A at the moment, I think that not professional conduct of the clinic did not give us a second chance to be attended.
I went for a medical exam required to work onboard Disney Cruise Line. The staff were very nice and chatty, I was made to feel very comfortable. They walked me through everything I needed to do and made it as comfortable and easy as possible. I strongly recommend it for any seafarers medical exam.
I am very unsatified with my experience with Isabel Martinez-Falero. My appointment was scheduled at 17:15 but she didn’t let me in till 17:22. Also during the appointment when I was explaining my conditions she was always saying “we dont have much time” always telling me to leave that I should leave. However, she was late and so that’s why I didn’t have time to talk. Anyway, it all feels like the money I paid was not worth it. Also, I asked her to refer me to a dermatologist however she say she will diagnose me and that I didn’t need to see a dermatologist. She gave a me prescription of 3 creams and told me to come back in a week time and if my condition isn’t improving she’ll then refer me to a dermatologist. It all feels like that she just wants me to come back again and pay another £75 for the follow up appointment. Why she wouldn’t want me to go to a dermatologist while I have the dermatologist visit covered by my insurance firm? My insurance firm doesn’t cover costa for GP visits by the way. So it all feels like she just wants to make money
AVOID for COVID test. There are other facilities that will charge slightly more for same day or next day result which is sent directly to your phone. It is Tuesday, we posted the test first thing Fri AM and have been advised that they will not have until tomorrow. Oh and they have to place the result on the Portal. But wait, my son is too young to have a portal. So the office manager will have to call the lab tomorrow after I ring again for the result. Then she will call me back to inform me that they have a result but cannot share the result. She will then need to find a doctor to email me a result. I expect better standards at Roodlane. This isn't 1984. UPDATE: Wednesday afternoon, results still not available. Please find out which lab this facility uses. At this rate, go with NHS. Quicker response time.
Avoid, sham service, nobody picks up the phone, extremely annoying recorded message, sending you to their website to book appointments but of course one needs info on when particular doctors are available, discuss options, etc. - you can't do it at Roodlane Medical
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