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Robert Oulsnam and Company - Hagley Rd

  1. Birmingham
  2. Smethwick Real Estate Agency

Reviews, get directions and contact details for Robert Oulsnam and Company - Hagley Rd

Robert Oulsnam and Company - Hagley Rd
Address: 517 Hagley Rd, Smethwick, Birmingham B66 4AX, UK
Phone: 0121 429 9986
State: West Midlands
City: Birmingham
Zip Code: B66 4AX

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 2:30 PM
Sunday: Closed

Update Info
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Reviews
Very helpful in setting a realistic sale price and monitoring the sale process through to completion. Friendly staff who were also obliging in monitoring the empty house through the winter. Good value for money.
8 years ago (26-07-2017)
We would like to thank the team at the Hagley road branch, for their support during a nerve racking first move. Jodie was our main contact and was always reachable, polite and professional, she went above and beyond to help keep the transaction as stressless as possible. We would not hesitate to recommend this branch and would definitely use them if we were to move in the future. Thanks again.
8 years ago (29-05-2017)
Would give 0 stars if I could due to terrible service. Rented out our property with them and paid for their so called 'gold service' because we were living a distance away so needed to have them keep regular checks on property and notify to any damages/changes to property. We visited the property after most tenants had moved out and found the property to be absolutely filthy, garden over grown, damages to most rooms and furniture we had left for tenants to use were basically stolen. We allowed one tenant to have a dog but on the condition the carpets were cleaned professionally and any damages caused by pet to be fixed yet the house smelt like dog mess, there was bags of dog waste left in garden (piles of the stuff!) and the kitchen cupboards had been chewed. Disgusted that we did not get ANY of the deposit back from this and most of the tenants in their care that did not keep the house in the same condition. Shocking and would really not trust them to look after a property especially when you are not close to check on the property yourself.
8 years ago (19-07-2017)
One particular individual who works at this branch was one of the most unhelpful human beings I have ever encountered. She was rude and insisted 'the customer was wrong' from the outset, (even though I had dealt with Oulsnam's for over 3 years). As a kind natured, intelligent and mature person I found it very insulting to be treated with such malice. Upon making an enquiry in person, I was told to call another branch on my mobile! Awful service, such a shame.
8 years ago (18-05-2017)
Friendly and professional. When Ben make the first visit to value my property he took his shoes off without having to be asked. This immediately impressed me. He understood my desire for the house to be sold to a family not a developer (unlike other estate agents in the area). All the staff in this branch go the extra mile at all times, always on time for appointments, efficient with paperwork and always returned phone calls promptly. They work as a team. My house sold within 48 hours and that is because they ensure that they only send viewers who are genuinely interested in purchasing your property. They also perfectly understood my requirements for my new home, so I did not waste time viewing anything unsuitable. This branch was recommended by a friend who had recently moved and I would have no hesitation in recommending them too.
10 years ago (21-12-2015)
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