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Humberstones Homes

  1. Smethwick
  2. Smethwick Real Estate Agency

Reviews, get directions and contact details for Humberstones Homes

Humberstones Homes
"We deal with all types of residential property, from apartments to larger detached homes. Our branches are well placed to serve the residents within the local community as well as a wider geographic area."
Address: 129 Poplar Rd, Smethwick B66 4AP, UK
Phone: 0121 434 4345
State: West Midlands
City: Smethwick
Zip Code: B66 4AP

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
I've just bought a house through Humberstones, which has probably set a record as being the longest house purchase ever! Throughout the process Adam, Will and Lucy were excellent. They were proactive in chasing for information when the solicitors took too long and I was kept informed of progress throughout. Most importantly to me was how lovely the team were. They were so friendly and easy to speak to, whilst maintaining professionalism. I would highly recommend Humberstones.
I have had personal involvement with Humberstones over a number of years for 2 house sales, 1 house purchase & a managed rental. I have always found them as a whole to be professional, curteous, responsive & respectful. Their house prices are always realistically placed in the market, so from my experience, more often than not a property will sell reasonably quickly.
Just sold my house with Humberstones Homes, and I am delighted with the service from Adam, Will and Lucy. Originally bought the house through Humberstones, and I was so impressed with the service that it was a no-brainer to sell with them. Adam goes above and beyond to provide outstanding service. Responding to messages after hours and always delivering both the good and the bad news in a timely fashion. We felt supported throughout the process and kept well informed. What I love about Adam is that he acts with total honesty and integrity and does not trat you like an idiot. Would highly recommend Humberston's to anyone, especially first time buyers/sellers who need a little guidance. 10/10 would recommend.
Having used numerous agents over the past 15 years it’s such a relief to finally find one that does things professionally, efficiently and with a friendly approach. Ian kept us informed along the way and made logical suggestions, and we had a great tenant vetted and moved in extremely quickly. Can’t fault the service and Humberstones will be our “go to” agent in the future.
Happy first-time buyers! Thank you! As a first-time buyer we had no idea of the process and Adam and other his colleagues were really helpful and attentive every step of the way. It was a smooth process from start to finish. all of them also responded to all my queries very quickly which put our minds at ease. I cannot recommend them enough! Thank you so much for helping me buy my first home! Best Roya & Hamid
My mother bought a property through Humberstones, Quinton and I would just like to say how professional and helpful the team was especially Lucy and Adam. I can’t thank them enough for their constant updates and guidance and would definitely recommended them. Wish I had known them before signing up with a different estate agent regarding our sale but I’ll know for any future moves.
Had a very poor experience with this agent and staff. Wasted allot of valuable time. Viewed a property in Edgbaston Birmingham, as an investor the property was good the price obviously marketed low to drum up interest. Upon speaking to one of the team at the property on process of making a offer I was informed to make a first offer of another person makes a better offer we will contact you back and you can make a best final offer. So I made an offer 10k over asking. I was then contact by Clair asking for all my personal information bank statements etc, which was sent. She said we will get back to you. After two weeks I heard nothing so I emailed her twice. Explaining I have another deal which I can go for elsewhere if this property is not going through. Three emails no reply. 2/3 weeks letter I get a offer refusal letter. I replied back to the email. “ please inform me of what the landlord is seeking” once again no reply. I called a week later to be told property is now sold to higher offer. I asked why didn’t nobody contact myself so I could increase my offer. I was given an apology. As an investor be mindful working with this agent. Time is money communication is key. In the end I lost both deals and wasted approximately 8 weeks.
Dear Humberstones Homes staff. I want to let you know that you can not even send a correct email to you customers. I can not imagine how you are dealing with the other important tasks. You haven't sent the application form although that was the key of my enquiry and, because of that, your customers are loosing precious time and opportunities. Moreover, I have made you aware of that for three days in a row. I can only take this as lack of respect towards your customers.
I have used Humberstones twice in 2 years to sell my property and they are worth every penny. I had regular updates, and everything I asked was timely. They gave great advice on who to accept offers from and qualified them quickly. Two seamless sales due to their support. Thank you to all the team at Humberstones Homes.
Moving home after 25 years was very daunting but all the staff at Humberstones were so helpful and approachable all the way through the whole process. We were extremely satisfied with the service given at all times.
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