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Reviews, get directions and contact details for Renfrewshire Council

Address: 8 Stanely Rd, Paisley PA2 6HA, UK
State: Renfrewshire
City: Paisley
Zip Code: PA2 6HA

opening times

Monday: 8:45 AM – 4:45 PM
Tuesday: 8:45 AM – 4:45 PM
Wednesday: 8:45 AM – 4:45 PM
Thursday: 8:45 AM – 4:45 PM
Friday: 8:45 AM – 3:55 PM
Saturday: Closed
Sunday: Closed


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Reviews
Been moved out of property for 4 months. Council tax still hasn’t been sorted and money still being taken from my account. Sat on hold for hours to be hung up on and emails not answered.
Absolutely incompetent. Useless beyond believe. Anybody thinking of moving to Renfrewshire....DON'T
Informed Council tax office I was moving on 1st July on 5th May on My Account and the property now has a new owner. Now received letters threatening legal action if Ido not pay the full council tax for year. The council tax office is a shambles no one listens and phones not answered. Let’s waste tax payer’s money chasing a debt that does not exist. A complaint has been made and papers next.
A joke of a place i have been phoning for over an hour and it keeps cutting out my 88 year old mother is coming out of the hospital today and she has no heating
Attended the pipe band contest at Robertson Park on Saturday what a fantastic event run by Renfrewshire Council I absolutely hope that it's a yearly event now as everyone I've spoke to really enjoyed themselves apart from the weather
Trying very hard to pay a bill it's like finding a needle in a haystack. The only place on the planet you can't set up a direct debit online. Disabled discrimination for those unable to set it up in the real world.
Absolutely shambolic, so glad I have moved to another council area. Hopefully when they refund the overpayment of council tax, I will never need to contact them again.
Totally uncontactable! I have tried to tell them that I have moved address, that should be very simple but so far their website has shut down on me several times, and the phone line is no better! Not slow at billing though or placing demands
It is an absolute disgrace that housing and other essential services have not reopened. Most of the staff are off due to the pandemic and it's the tax payer who will fit the bill for their laziness and extremely poor service delivery or lack of. If restaurants, hairdressers and non essential shops can open I don't see why they cant! Housing allocations can be carried out very safely...more safely than most services but yet they have halted same. Get your act together...paying full council tax and for what? To let you lot get us further into debt cause yous cant be bothered implementing safe working strategies! There should be an investigation into this...I've demanded answers and justification from Sturgeon.
The staff are fabulous in Renfrewshire Council. I've had several dealings with them and every attempt is made to resolve any issues. It's not always right first time but, the dedication of these workers is not to be underestimated. They keep at the job until it is right. They are under increasing financial pressure and the people of Renfrewshire don't always do ourselves a favour the way we treat the place, so to have the commitment and dedication of the Council workforce to rely on is reassuring. There are some great teams and fabulous individuals who go over and above the 'job'. Keep up the good work!
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