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Reviews, get directions and contact details for Regal Cars Taxi Services

"Regal Cars Reading is the leading and the best taxi in Reading, Berkshire. We care for our passengers that's why we offer the most economic Reading taxi fares in the whole United Kingdom. So, if you need a local ride or planning to book an airport journey to catch an urgent flight, our energetic customer support is willing to help you 24/7. We provide our service to all major airports including, Reading to Heathrow taxi, Reading to Stansted taxi, Reading to Gatwick taxi and Reading to Luton taxi.To provide you the best Reading taxi experience we only hire well trained and educated drivers. So, why are you waiting? Join us today to have a best fantastic experience with the best taxi company in Reading."
Address: Nts House, Headley Road East, Woodley, Reading RG5 4SZ, UK
Phone: 0118 969 8080
State: Wokingham
City: Reading
Zip Code: RG5 4SZ


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Reviews
First time using this taxi service. The driver arrived ahead of time and was very polite and the car was clean and comfortable. Recommended :
Service outbound good return was 1.5hrs late driver went in wrong direction! return driver also turned off phone when tried to contact. Sorry folks a big no from me
Do not use this company if you travel for business, they are not willing to provide a receipt with the transaction details, only a booking receipt that I could generate on my own computer. Their phone system is glitchy and won't put you through to the driver, so you can just search the car park until you get lucky! Last time I was waiting 40 minutes for the driver. I have used this company several times and they were always late for pick ups from the airport.
Keys fell out of my pocket they tried forcing me into a position where they said I would have to pay to get my door keys back even though I said I would go to the office to collect I even called the office while the driver was in my sights as he was leaving but the office didn't contact the driver until 20 mins after what makes them worse I even made it known I was registered disabled and had extreme mental health issues and anxiety which is worse as they tried taking advantage still what will they do to someone that's more venerable or elderly or both there a disgrace of a company and I would not advise anyone to use them there bullies both the people in the office and the driver I had
Great service by Regal cars. No need to say any more, oh yes nice polite driver
Really disappointed with their service. Booked on Thursday for a Saturday pick up for 6 people and was given the price. I called on Saturday to confirm they still had the booking and it was 6 people, worried they might not send a car big enough. 15mins before the pick up time Regal cars called me to say I’d been misquoted and it was going to be £10 more. I queried this and agreed £5 more. 5 mins past the agreed pick up time, no car. Called them and was told driver was still coming from the centre of town. 15 mins past pick up time driver was still at least 5-10 mins away. We cancelled the pick up.
I've been using Regal Cars for almost 2 months now twice a day, Mon - Fri and I must say, I'm impressed! Every single taxi has been on time, clean & tidy. They have a charging cable for my phone so I can top up my battery on the way to work. All the drivers have been faultless, some are even exceptional Chatty AND quality talks, insisting on opening doors for me, smooth driving with no sudden stop/starts. I have no issue recommending these guys as the best taxi company in Reading.
Arranged collection from London Stansted Airport via email, provided update prior to collection again via email informing Regal Cars the flight was on time and reaffirmed the time for collection. They acknowledge my email, and still turned up 50 minutes late. When I phoned to ask where the taxi was, I was told he was 15 minutes away; this was a lie as he didn’t turn up for 45 minutes. Not recommended. Also, contacted them twice by email a couple of days after the event to resolve, but not reply received. Chose Regal Cars as the reviews looked good, disappointed.
Very professional service, when we booked we hardly had phone reception and Regal was very patient and then sent a confirmation email. Our driver Ferous, had to wait due to a delay in passport control, he was brilliant, excellent communication skills. 10/10
Called them while booking a cab from Heathrow to Reading station and surprisingly the price was only £38. The driver was on time with a neat and clean vehicle. 100% Recommended.
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