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Quartzize

  1. Port Talbot
  2. Port Talbot Furniture Store

Reviews, get directions and contact details for Quartzize

About

Quartzize specialises in bespoke granite overlay, which is designed to cover existing kitchen worktops, without the hassle removing your current surfaces

Story

Quartzize specialises in granite overlay which is specially designed to cover your existing worktops, without the need of damaging existing wall tiles & base units.
There are 15 stunning colours readily available to install, and have an everlasting impression of reviving your current tired looking worktops.
Majority of installations are completed within a day!
Granite overlay has many advantages in purchasing, in comparison to granite worktops, of which can be found on our website

www.quartzize.co.uk

Address: 4, Purcell Avenue Industrial Estate, Endeavour Cl, Port Talbot SA12 7PT, UK
Phone: 0800 802 1792
ku.oz.eziztrauq@ofni
State: Neath Port Talbot
City: Port Talbot
Zip Code: SA12 7PT

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:00 PM

Update Info

related searches: quartzize uk, corian overlay worktops, quartzite, quartz worktops, quartzite countertop, where is quartzite found, kitchen genie, quartzite properties
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Reviews
I’d like to help by WARNING you…nnBought new wraparound quartz counters, tap and sink. Quartzize left me with multiple problems and, after 10 months, I won a dispute via my credit card for breach of contract. I then had another superb company redo all the poor work.nThey fitted my tap so far back that it could not fully open before the lever hit the splashback so I couldn’t get cold water.nThe sink was moved back 5 inches from its original position with no consultation making me have to hunch over to use it, hitting my head on the above cupboard.nThe fitter caused a leak by not screwing the hot water pipe on properly, causing water damage to the cupboard.nThe finishing was terrible. I paid for ‘wraparound’ countertops that didn’t even fully cover one of the edges, you could still see my old counter.nThey sent only one fitter despite their own assessors telling me they only work in a pair so he asked me to lift the quartz counter with him when he was lining it up against the tap. He told me it was ‘light’ and I feared the job wouldn’t be completed so I helped him - nearly dropping it at one point as it wasn’t ‘light’. One week later, I couldn’t move with my back. The osteo said I’d slipped a disc or torn something – did I do anything unusual in the last week? Spent hundreds of pounds on treatments and months healing. Even if it can’t prove the link in order to be compensated for those back treatments, the least the company could do was acknowledge their lack of duty of care in the fitter asking me. Instead, the company’s response was ‘I would advise you not to assist in lifting items as doing so is ultimately your choice and as a Company we cannot be held liable for your choices.’nIn fact, they never once admitted any of the above problems were their liability.nI had 5 visits from the company in total. They agreed to only replace one counter where the tap and sink needed to come forward and not both of them, even though the new counter would be coming from a different batch – thereby risking mismatched counters – when NONE of it was my fault. They tell you it’s in the small print but clearly even their own assessors are embarrassed by this as they showed me photos of radically different versions of the same product. I've included pics of the original sample and what I eventually got. I was eventually worn down and compromised on accepting a different batch but they arrived for the fifth visit and had incorrectly measured the counter so could not fit it. That was the end.nIt took me 10 months of fighting for what was simply what I’d paid for in the beginning .It was enormously stressful. I would even have taken half the money back to sort out the problems with someone else…but, in the end, it was about right and wrong. They never took accountability, never wanted to do a proper job to fix things and I had to pursue it legally.nI won my case which is based on whether the company breached their contract with me. I was given all the money to get another amazing company in to put it all right. Superior product, absolute professionalism, competitive pricing and impeccable finishing.nWhen I phoned this company to put right the work and told them about my problems, they said ‘Is this Quartzize Tops?’nThe real travesty was when they removed the counters. They were only stuck down with a tiny squiggle of mastic rather than skimmed with glue adhesive to ensure proper contact across the counter. This is to stop any cracking. I’d urge anyone with cracking problems to investigate whether it’s due to poor fitting/contact with the counters.nThe worst thing about the whole experience was their attitude. If you want to get a sense of Quartzize, read all the replies to the negative reviews. In most of them, there is no accountability, there’s an underlying swipe at something the customer hasn’t done correctly.nIf I can help anyone avoid my experience, I am glad to help.
From planning to fitting our new kitchen.. I cannot fault the process. All the guys were professional, respectful and did an amazing job . Absolutely love our new kitchen well done guys!!
Absolutely brilliant service from start to finish. All staff exceptional. Product superb, changed our kitchen completely.
Absolutely appalling after sales service!!! -nMy worktops - we were pleased with the fitting of the quartsize worktops, until recently a huge 'crack/split appeared from my butler sink across the quartsize worktop. photographs to shownNumerous telephone calls and messages to the company and I will say an incompetent telephone assistant, who firstly could not trace my account, so she said she would telphone me back, but didn't, then said an assessor had not visited my property even though she had made the appointment and he had visited to assess the damage!! I gave her the date and time and she still could not find this information, nor she could find the emails I sent with photographs of the faulty worktop which she requested. Absolute appalling customer service. She then suggested that I HAD STOOD ON THE WORKTOP and caused this damage as she noticed a window in the corner and said possibly I had done it cleaning the window???.... I promise this is not the case.nAs I was getting nowhere with this , I then filled in an application on their web-site for interest for worktops, they instantly telephoned me.....what a surprise!! they want your business but don't want to help when something goes wrong! By the way the gentleman who I spoke to had never heard of this secretary which I gave him her name, he said there had been two new secretaries since in the last 3 months!! Why am I not surprised with this! He promised to telephone me and look into this. Two weeks later still no contact from this gentleman.nAfter many many more emails I was then told it was accidental damage and not a manufacturing fault and should I want them to replace the piece of quartzise it would cost me £900!!! It it a very small piece in the corner around my butler sink, its not as if it a full length !.nI am really annoyed and frustrated with this outcome as there was no damage done on our part and it took them three months to come to this conclusion... they must have thought I would have just give in!! But it is a fault and we did not do anything to the worktop, that is why I continued to pursue it. I am seeking advice via trade and standards.nBe warned ..... Their after sales is a NO NO !! STAY CLEARnnThe advice we have been given that the piece that they stuck on under the tap, this piece loosened the night before the crack appeared and has let in water and caused swelling,
The surveyor arrived on time to measure up ready for the installation and the goods were delivered 3 weeks later on the day before installation. The installer arrived on time the following day and installed the worktops and sink very efficiently and the plumbing and cleaned up after he had finished. The left over rubbish was collected the following day. All in all an excellent experience. My wife is delighted with her new Champagne Glitter tops.
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