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PureGym Epsom

  1. Epsom
  2. Epsom Gym

Reviews, get directions and contact details for PureGym Epsom

PureGym Epsom
Address: 102 High St, Epsom KT19 8BJ, UK
Phone: 0345 013 3198
State: Surrey
City: Epsom
Zip Code: KT19 8BJ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I have been at PureGym Epsom for the last 6 years. It is hard to believe how reasonable the price is considering the 5 star quality.nnI personally find this gym better than others in the area that are charging £100+ per month, and that is mainly down to the brilliant classes and Personal Trainers.nnEvery class I book onto is run with maximum effort and enthusiasm from each staff member.nI would like to praise Aiste in particular who has been probably the best trainer I have ever come across in a gym environment. She is so dedicated and puts 100% into every single class, so much so that it pushes each individual to give their very best and leave feeling fulfilled and fit. She has been patient with me mastering a push up which has taken a year, but we’re finally there! and is always so encouraging. Pure Gym Epsom are extremely lucky to have her, and every other trainer who works there. They really do make it.nnIt is also the only gym I’ve been to where I feel 100% confident. It is a total judgement free zone and people from all walks of life are encouraged to be themselves.nnI find the mobile app miles better than any other competitor gym, and love the fact I can bring a monthly gym buddy.nnI’ve nothing but praises to sing about Pure Gym Epsom!
Equipment top notch. Good trainers, fun workout class section and really love the mix of African music they always play in the background
I have never come across a more disgusting and poorly managed commercial facility in my life. I joined Pure Gym in Epsom as it was local and convenient, and they touted themselves highly in terms of value for money. It has been anything but. Nadia, the general manager totally ignored my emails and the complaint I raised regarding the filthy and disgusting state of the facilities which she manages. It got to a point where could not even use the toilet or go into the showers because of the lack of cleanliness and poor hygiene control. Furthermore, I did not want to compromise my own hygiene and health, so I had no option but to cancel. When raising my complaint formally it took several days for someone to acknowledge this. The communications manager Millie and the senior team were provided with all the information and photographic evidence regarding my complaint. Despite this she questioned my integrity and tried to downplay the points I raised. Neither, Millie, Nadia, the senior team, or any Puregym representative offered any type of formal apology which is hard to fathom. I requested that in fairness to the issues I raised, half the fees I paid should be returned since I could only use half the facilities, however, I was told that despite all of this, they were not willing to reimburse me. It's this type of rogue attitude where companies and the people that represent them, act with impunity, and steal your money that sickens me. Rest assured, I will not set foot in another Puregym, even it was free of charge. Disgusting in every aspect.
This is actually a solid gym, probably my favourite PureGym I have been to.nnAlthough biased as I grew up in this gym, it is one of my favourite PureGyms.nnIt has varying equipment and it doesn’t get busy to the point of having to share equipment with multiple people more than 1 other person.nnWould be nice to see some of the new matrix machines such as a hack squat but it has everything you need with a nice studio and clean changing facilities.nnSolid management, Sephs a good laugh and you can tell he really cares about the club and his clientele.
Gym is fine, lacking some equipment like hack squats, but studio is big and the gym is at a good temperature even late hours in summer. Main complaint is the overall busyness, even at very late hours. Not PureGym's fault, but worth noting since this gym is on the smaller side.
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