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Prospect House Veterinary Clinic

  1. Colwyn Bay
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Reviews, get directions and contact details for Prospect House Veterinary Clinic

Prospect House Veterinary Clinic
Address: 110 Abergele Rd, Colwyn Bay LL29 7PS, UK
Phone: 01492 531448
State: Conwy
City: Colwyn Bay
Zip Code: LL29 7PS

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Fantastic team of vets, nurses and reception staff. Would not take my pets anywhere else. I had a very poorly dog witb a rare disorder who they managed to diagnose correctly and treat giving him an extra 5 happy years under thier care and monitoring. At the end of his life they were able to help him pass away with love and kindness. I cannot thank or praise them enough.
8 years ago (05-04-2018)
I wish to thank all the staff at Prospect House Veterinary Clinic, they have looked after all my pets for many years. Recently after a long illness our dog Lexus was put to sleep, this was a very hard decision to make. We had a wonderful vet and nurse, help and support us through this hard time, they both showed great compassion and dedication during this sad time. They talked us through all the stages of what was going to happen, this helped us have a better understanding. Once again we thank you all.
9 years ago (10-01-2018)
Incident this evening at 6:25pm. I went to collect a prescripted item for my dog. Walked in to find nobody present. I walked through surgery room 3 and into the back completely unchallenged. I knocked on a rear door to alert anyone to my presence and a member of staff appeared and I informed them there was nobody on reception. The staff member walked passed me, headed to reception then proceeded to ignore me and serve a customer who had barely set foot through the front door. The staff member succeeded in treating me like a second class citizen and, as I was in a hurry, I left. I am going to make a formal complaint. Pathetic customer service, no common sense and they obviously don't want pet owners to visit them. This isn't my first experience of their lack of customer care and reception staff with an ignorant attitude.
9 years ago (06-12-2017)
Love this vets and my dog does too, everyone in there is so friendly and helpful.
8 years ago (08-03-2018)
Took a very sick dog in, the level of care given cannot be faulted in any way.
9 years ago (11-12-2017)
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