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Poppy Red

  1. Birmingham
  2. Birmingham Pubs
  3. Birmingham British

Reviews, get directions and contact details for Poppy Red

Poppy Red
Address: The Arcadian 70 Hurst Street , Birmingham B5 4TD, XWM, GB
Phone: 0121 687 1200
State: XWM
City: Birmingham
Zip Code: B5 4TD

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Reviews
Upon entering the bar/restaurant I was created with the modern décor and smell of delicious cooking food. My friend and I were served promptly at the bar selecting cocktails from the Buy One Get One Free cocktail menu. I highly recommend the Poppy Cosmo. We also ordered two mains which were 2 for £10 again excellent value. Shortly after our food was served and were decent size portions cooked to perfection. This venue cannot be faulted for value for money and the service is quick and friendly. Whilst I only ever get to visit during the afternoon the pleasant experience will certainly mean that I will be visiting here again on a night out.
I left a review of Poppy Red on Trip Adviser following mine and my friends' visit 2 weeks ago. It was the worst service and worst food any of us had ever encountered. I was appalled and, despite very rarely leaving feedback on restaurant visits, I felt compelled to share my experience with other potential guests. This was the response, now removed, to my legitimate and entirely accurate complaint which you can still find on Trip Adviser's website. Well worth a look... Sean R, General Manager at Poppy Red Birmingham, responded to this review, Grace, May I first apologise for your "so called bad visit" to Poppy Red! Right then, your table was the last table that was served on that day, you were according to the system our 122nd table so you can imagine for a small place we were extremely busy. As well as running a bar outside. The toddler in the kitchen must be me thanks for that I am actually 27 years old and my kitchen is run by 2 other chefs one who is a bit younger than me and a guy who is very older than me so I am not sure if your comment about the toddler really stands! The lasagne which was served to you is the same lasagne we serve to all out guests,and I can be totally honest with you when I say NO ONE has ever complained about them, I can however confirm that we did run low on cheese that day so maybe the cheese given to you wasn't sufficient. You stated that you has to wait forever for your food to come, I beg to differ that you waited forever grace, forever is a lifetime not an accurate time, however again having checked our very clever system I can see that you waited around 22 minutes for your food which was excellent considering on that day you was all told 45 minutes wait time. Regarding the table service, my staff are trained to the best standards possible, I don't think there comical I believe they enjoy there job, the manager you spoke to was right in saying she wasn't the chef maybe that was funny but having overheard the conversation it appeared that you was the confrontational one, nothing but a loud mouth stuck up girl that was showing off in front of her friends. that's me being polite I WOULD ALSO LIKE TO REMIND YOU THAT YOU AND YOUR AUDIENCE ATE EVERYTHING ON THE PLATE SO IT OBVIOUSLY WASNT THAT BAD AY! And you are correct in saying she did retreat the bar well observed and we didn't shake our heads at you maybe that was you and your clans reflection in the mirror as you walked out shaking your heads, taking photos of the poppy red sign. All in all grace you came to our establishment with the mind set of getting free food, all you wanted to do was look good in front of your friend so for us to lose £50 worth of food for you to look clever it was well worth £50 for me to see and respond to this review. To everyone else that sees this review and my Personal response, I'd like to say that it's not my usual response but had you seen this group of hilly Billy's you would understand why. So grace on a serious level I would like to apologise to you for our shockingly bad service and our failure to meet your needs as a customer, I would welcome you back for an all expense paid meal or 4 however as your last comment said AVOID I Don't think you would like to so we will leave it there. Anyway thanks again for the review. Regards Sean toddler
Went here with kirk, my grandad, and when we walked in the waiter kicked his walking stick away! Then shouted you shouldve died out when we evolved not to have spastic legs! Not impressed. Suck my grandads dick pablo!
The most rude and unhelpful person I've suffered. Totally ruined our experience!!!!
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