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Police Ombudsman

  1. Belfast
  2. Belfast Police

Reviews, get directions and contact details for Police Ombudsman

"This Police Ombudsman's Office provides an independent, impartial system for the handling of complaints about the conduct of police officers. We will deal with those complaints in a manner which is free from any police, governmental or sectional community interest and which is of the highest standard."
Address: 11 Church St, Belfast BT1 1PG, UK
Phone: 0845 601 2931
State: Belfast
City: Belfast
Zip Code: BT1 1PG

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Reviews
Absolute rubbish, the shocking crime i reported to psni was not investigated by currpt cops.I was warned police ombudsman will do nothing but twist things to side with police even though its quite obvious the crime was not investigated, police ombudsman have more or less told me I'm a liar. How are they getting away with what they do to honest traumatised people they definitely not fit for purpose, deserve no star. As I can't seem to be able to write a new review I have added to this feb 2024. I reported to police that my sister cathy and her son my nephew have fake life insurance out on me I went into detail how they were able to do this and who it is they work along with the lady officer done nothing as usual I wrote to police ombudsman they came back and said the officer told me to get the policies and spoke to me about other crimes I reported but won't tell me what was said How to hell am I suppose to get policy's that's the police job to investigate but if they're involved in the crimes and poni covering up even when I have so much evidence what chance have I got. Disgraceful *not fake insurance wrong wording, life insurance through planned crime *
This is a prime example of your tax money going to waste. These investigators can complete and finish investigations without speaking to witnesses. If Gerhard is your investigator I would recommend you request someone more competent. I really hope these investigators are on minimum wage for doing the bare minimum of work, that's if they did anything at all because they are unable to answer simple questions about the investigation they have apparently completed.
I actually thought all these reviews were inaccurate and went into an encounter with the Police Ombudsman with a pretty open mind. I couldn't have been more wrong: they are inept and useless. The first thing the Police Ombudsman do is try and get you to drop your complaint. They send you sternly worded letters saying if you don't reply within a certain quite short amount of time they will discontinue the complaint. If you persist you get passed onto an over the hill Investigator who will twist your words, fail to take your complaint seriously, ignore evidence you present and generally do everything in their power to make the complaint go away with zero action against the police. If you complain to the Police Ombudsman you get condescending and patronising letters from "senior" Investigating Officers who have zero interest in doing anything and attempt to sweep the entire issue under the carpet and protect the status quo. Best of all if you present documentary evidence that the Police Ombudsman Investigators have been negligent and failed to investigate your initial complaint the Police Ombudsman tell you their findings are final and they have no appeal mechanism. The worst thing of all is that I am educated and articulate and tried everything not to let them away with it: despite this they still delivered a negligent and ridiculous service. What are they getting away with doing on vulnerable people? People who don't know how the Law works or how the criminal justice system operates? The Police Ombudsman of Northern Ireland is a disgrace.
I have been a life-long supporter of policing and have met many great officers, but I was horrified when they refused to listen to evidence and shut down a case. I had to create around 10 PONI complaints. I discovered that PONI produces fictional accounts and impossible outcomes. That said, for the moment at least it seems PONI and the police did work together to ensure that the failings that had definitely existed before were rectified, and the case was investigated, and hopefully the right conclusions will be arrived at. I found 800 issues eg misrepresentations, lies, impossible conclusions etc in 10 reports. May never matter much as long as police were persuaded to do the right thing in the end.
All these reviews totally correct this organic needs investigation into how they work , NO STARS , Try to stop complaint from first phone , What it you want be to do , jokers Try doing your job
The sole aim and purpose of this organisation is to gather information in order to ascertain how much evidence a complainant has against PSNI. They then assess whether the complainant is likely to sue PSNI. They then pass this information onto PSNI and suggest an “informal resolution”. I would advise anyone with a complaint to give as little information as possible to these people. Instead; give your information to your solicitor. More people need to take civil action against the PSNI or else things will only get worse. Which is hard to imagine; but possible.
There is zero impartiality relating to any complaint regarding the police by this office. The Ombudsman in my view is not independent and will always take the side of the police. The Ombudsman office is not fit for purpose and in my view it is a waste of tax payers money because essentially the complaint you make will be led by the police in terms of what way and how they advise the Ombudsman to proceed. So you make a complaint the police dictate what the Ombudsman should do. Don’t think you will get a fair or impartial investigation because that has certainly not been my experience. One star is to much.
Got run over by a car, from a stationary position the driver put her foot down and ran me over. PSNI treated it as if it was nothing. Ombudsman agreed having seen CCTV footage??? All witnesses at time were concerned for my safety. Driver hit and ran. Letter from Ombudsman didn't even inform me I could have the case reopened, just stated it was closed. The ombudsman never even contacted me for any follow up or help with investigation. One might think the guy who was hit by a car would be a useful witness, apparently not.... Appalling, disgraceful and not fit for purpose.
Totally useless organisation which serves no purpose that it was founded for. They are very quick to close cases against the PSNI without any actual resolution being given. USELESS
NOT AT ALL IMPARTIAL A total waste of time as they will side with the police every time. After a long drawn out process on my part, the officer is to receive training on how to better handle investigations; while my life lies in ruins.
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