Pendle Borough Council

Reviews, get directions and contact details for Pendle Borough Council

About

We use this page to share news updates with you about Council services, our work in the area, local events and Council meetings.

Story

We use this page to share news updates with you about Council services, our work in the area, local events and Council meetings. It's used and monitored by the Council's communications team who are based in Nelson Town Hall.
If you’d like to use Facebook to contact us with customer service-type enquiries – such as benefits questions or reports of fly tipping – please ‘like’ our Contact Pendle page and post them there. Thank you.

Address: Market Street, Nelson BB9 7LG, UK

Phone: 01282 661661

Website

State: Lancashire

City: Nelson

Zip Code: BB9 7LG

opening times

Monday: 8:45 AM – 4:00 PM
Tuesday: 8:45 AM – 4:00 PM
Wednesday: 8:45 AM – 4:00 PM
Thursday: 8:45 AM – 4:00 PM
Friday: 8:45 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

First thing that occurs when you phone them is you get a mindless recorded voice answering the phone; it's like something out of League of Gentlemen telling you how much time you can save if you do it on-line though this automated process takes 5 minutes before you actually speak to a real person, it's like a kind of mockery for the effrontery to call them. 
Pendle Council generally sucks in every way but without doubt the most irritating aspect is the refuge collection.
For the second fortnight in a row they have failed to collect the waste paper for recycling, at least today it was just the paper, last fortnight it was the paper & plastics, this is not an exception, it is the norm. Virtually every week there is some issue with waste collection , like today because there was no collection, paper is blowing around in the wind making the area look like a right mess. And don't be surprised to learn that if they ever send a road sweeper out it comes day BEFORE the refuse collection is supposed to be collected not after, joined up thinking... not.
In short Pendle Council is an expensive joke, Council tax has just gone up again to over a £1249 a year for a band A., & we still can;t get the bins sorted out properly.

 7 years ago (16-03-2018)

What a bunch of clowns! Every employee working for this tin pot setup is an embarrassment to their families! Your pathetic, dumb, thick and generally tragic...the lot of you!

 7 years ago (24-04-2018)

Only wanted to know why I haven't been sent my blue bin because everyone else has so they say first come first served 20min later he answered and said there still being delivered could take up to Sunday but try old him already delivered down mine but didn't drop me one off he said no idea why they didn't but should get by Sunday

 7 years ago (06-04-2018)

This review is based on the Pendle Borough website and the general incompetence and misinformation of it. I am moving to a new house, and I'd like to know how to apply for council tax, but I can't without an 'Account Reference Number' which I don't have, and cannot find how to get using the information of the site. If there's one thing that the council want, it's your hard earned, government taxed income. And then standard practice is to urinate it down the drain on some hairbrained project and/or pocket it for themselves.

Anyway, I've searched high and low all over the Pendle Borough website, and even their own PDF guide documents, with links to the site and supposed relevant pages, are filled with erroneous and outdated information that leads you to a dead end. It told me to follow steps that are clearly no longer available on the site. So once again with these gravy-train highwaymen-and-women, their left hand doesn't know what the right hand is doing. And all the while we're paying for the privilege of this farce, or at least in my case, trying to pay for it. And don't think that because I'm unable to pay it right here and now, that they won't ensure to squeeze back pay out of me at a later date, even though it's their bungling that has caused the problem in the first place.

And Lord Tony Greaves, I'd love to know what empirical evidence you have at your disposal which drew you to the conclusion that vacant housing "....causes an increase in anti-social behaviour", the reason given by you to explain why there is no longer a 100% (and then subsequently revised 50%) council tax rebate for houses vacant for six months, since revised again and now currently a mere 100% rebate for 28 days of vacancy. You'll fabricate and say anything to justify picking our pocket further, won't you?! You sir, are a disgrace! Get a real job and see it from working people's vantage point for a change.

 7 years ago (19-11-2017)

Nelson councill is like a modern day robin hood but a evil one ..... iam paying 10's of thousand of pounds to councill no relief just keeps going up and every so often I receive a hidden bill.... thank you nelson council how do you guys sleep at night???????

 7 years ago (22-12-2017)

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