facebooktwitterpinterest

Reviews, get directions and contact details for Paul Smith

Paul Smith
Address: 17-19 King Edward Street , Leeds LS1 6AX, XWY, GB
Phone: 0113 245 0728
State: XWY
City: Leeds
Zip Code: LS1 6AX

opening times

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-19:00
Friday: 10:00-18:00
Saturday: 10:00-18:00
Sunday: 11:00-17:00


related searches: paul smith sale, paul smith home, paul smith outlet, paul smith uk, paul smith london, paul smith suits, paul smith usa, paul smith shoes
Similar places near
Jigsaw Jigsaw 12 meters Very attentive staff, who were most helpful but not overly pitching for a sale. A gre...
L K Bennett L K Bennett 21 meters Fab shop and helpful staff
High & Mighty High & Mighty 29 meters
AllSaints AllSaints 42 meters I visited the Leeds store today with urgency to purchase a last minute dress for a we...
Diesel Diesel 43 meters I purchased a pair of jeans from the Manchester store a few months ago. They develope...
Karen Millen Karen Millen 52 meters
Whistles Whistles 52 meters Thank you Angela at the Whistles Victoria Gate store in Leeds. She helped me find a ...
Vicky Martin Vicky Martin 52 meters
Aspecto Aspecto 52 meters Fantastic shop. Great range of products and very friendly helpful staff.
TM Lewin TM Lewin 52 meters One of the best stores in the city center, with most of the brands inside. Where you ...
Jack Wills Jack Wills 54 meters I have recently returned an item - by the looks of it now owned by sports direct Accu...
Bench Bench 59 meters
Quicksilver Quicksilver 67 meters Nice little arcade with slot machines located with the service station. Good fun if y...
Vogue Vogue 75 meters Even in lockdown: nice get together in car.
Mulberry Mulberry 78 meters Entering Mulberry felt like stepping into a haven of sophistication, where every deta...
United Colours of Benetton United Colours of Benetton 81 meters Very helpful staff at Huddersfield New Street branch. A beautiful shop.
USC USC 99 meters Absolute joke of a company. Part of mike ashley group. Online purchase not refunded a...
Flannels Flannels 100 meters The staff and service was amazing, they swapped shoes that i was unable to return due...
Reviews
Well it’s Paul Smith with its Paul Smith prices. One of the staff is quite rude I was traveling and I was wearing a pair of sneakers in the shop, I think the staff was arrogant and condescending that I wasn’t gonna be able to afford any of the stuff with the sneakers I was in need of a good pair of Oxford shoes, and I still bought a pair at the time.
Have spent a lot of money here. In general I have had a positive experience; was made to feel like a king when deliberating over a bag gave us beer & prosecco while we decided. However, I was made to feel like a moron when I came back with an item that tore extremely easily. I was just fobbed off. It was so obvious I should've been refunded but they must must be under pressure to hit targets. Also when I bought a reduced item the tags were taken off without me knowing. This isn't right and they should at least tell you they're going to do that. I felt like a valued customer before, will just buy online from now on.
If I could have given this review six stars, I would. The service we received was beyond belief. Having been to every menswear shop in Leeds and Harrogate looking for a suit for my wedding and finding nothing I liked, I finally went to Paul Smith. It was during COVID times, so most places had reduced their lines of suits. Paul Smith had a whole floor dedicated to suits. The first member of staff helped me try on various options for about an hour and was really helpful, but I still wasn't sure so I left to think about it. Some weeks later, I returned and Assistant Manager Dan was the one to help me choose this time. I must've been there two hours, and Dan couldn't have been more helpful. He offered tonnes of advice, pinned up jackets and trousers to show what alterations would look like, and even got me a couple of drinks. I was with one of my groomsmen, so the visit led to my groomsman trying on a few suits too. The experience impressed me so much, I decided to buy 4 suits for myself and my groomsmen. That transpired to several trying on sessions, several rounds of tailoring/alterations all at the shop's expense, and I group of four ended up visiting to shop many times before and after working hours. Dan kept the shop open late and opened early to accommodate the times we could get there. He kept in touch via email to let know when ordered suits and alterations were back in store. Dan couldn't have been more helpful. We were all delighted with the final tailored suits, which led to further purchases of shoes, shirts, belts. The rest of the team at Paul Smith were also really helpful and friendly. The ironic thing is, I'd previously found the shop difficult to shop in: things felt a bit too pricey, I'd found the range limited, I thought the staff were aloof and the experience intimating. How wrong I was. Once you engage with the staff, you realise they've a wealth of knowledge, there's a lot more products not on display and they'll really help to get you kitted out. Cheers, Dan, and all the staff, you've made a customer for life.
Very rude and snobby staff. Wasn’t sure where the men’s shop was so popped in to ask as I could see there were ladies clothes in this shop. When I asked where the men’s shop was, after a sales assistant looked at me as though I was something he had stood in, he said upstairs in a very rude manner. When I went upstairs the ignorant sales assistant might have been the manager gestured to another assistant to go upstairs. I went in to buy a Paul Smith wool coat which I had tried on previously in House of Fraser and just wanted to see if there were any others I might like. I was followed very closely by a member of staff , who actually never asked me if I needed any help. Therefore feeling intimated I left the shop. I would like to add, no I wasn’t in my designer clothes but can easily afford to shop here if I wanted to, which after my experience I wouldn’t. I would like to remind the ignorant staff that customers actually pay your wages and you lost the sale of a coat that was nearly £500. No wonder there was more staff than customers in this shop andi would say if you like Paul Smiths clothes buy them somewhere else.
Exceptional service received today all staff there were friendly. The store manager was able to help me get my suit alterations done on the same day. Could not thank you enough guys!
Quite surprised at the one star reviews. I've been coming here for years. Staff have always been polite and very attentive to my needs.
Been past a couple of times. And like the widows display. It a good shop I will need to go back. Soon time.
Great helpful service today. Very happy with my purchases.
Great designs, friendly, helpful and professional staff.
Aiden the sales assistant was the lushest. He was very nice to me and helped me choose a new outfit xxx
Comment on this business

to add Paul Smith map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy