VCH Travel Ltd
5 km
Easy and Quick process even with very specific requirements. Thanks to Vicky for her ...
Reviews
Stopped at South View Skegness, absolutely terrible park. Caravan suitable for the dingles off emmerdale. Parked the car outside the caravan woke next morning to find it covered in bird poo that bad could not open door without cleaning it 1st. Car wash, next day same thing car was now marked. Went to boathouse for meal waited 50 mins for meal one customer demanded a refund waited a hour and half and it had not arrived. Our meal was lovely when it came, went back next night and only part of meal came. Went too bar
waited 20 mins to be served and no other customers at bar but young girl just looked at me , kitchen staff rang service bell 3 times and she ignored that too. Older lady who to me only one worth keeping was running around serving, cleaning asking if all was ok( sorry don't know your name but you have long dark hair in a plait) . Last but worse if all Friday morning thought I heard a noise went to door to find it opening and a lady entering caravan she's only the cleaner and it's only 8:30 in the morning we don't leave till 10. How intrusive is that totally unacceptable. Oh and by the way this is out of season when it is quieter so god help those who go in peek season. Will not be recommending to family, friends or strangers for that matter.
8 years ago (25-09-2017)
Very annoyed and disappointed with Park Dean Holiday, this is now the second time I have chosen a Holiday for this year and promised a call back from them to Book my Holiday I have stayed at home waiting for their call as arranged but they have never bothered their backsides to ring me. I have disability concerns and this is the only reason I need to Book via the office as I need certain things confirmed before I am able to Book. They are aware of this but obviously do not care. Shame on Park Dean.
9 years ago (19-01-2017)
My wife and I have just returned from a weekend stay on Parkdean Resorts park at Sandy Bay near Ashington . This was previously a Park Resorts Holiday Park. We booked a pitch in the touring park for our 7 metre, 3.5 ton motorhome, for three nights. on arrival we found that we had been allocated a pitch right on the clifftop.
The pitch was on grass that was waterlogged in places and the rest was soggy at best. This was a very busy weekend and the touring area was full, so we had no choice but to pitch up. On Saturday morning we found that the motorhome had sank about 4 inches into the grass and went to report it to the staff in reception, we were told that all pitches were allocated and could not be relocated to another pitch,that the park wasn't sure if they were going to keep a touring area very much longer, so no improvements were planned for the future. We were informed that all maintenance staff were very busy so left our mobile number for them to contact us however no call was received. On Sunday morning after being required to sign a damage to vehicle waver, ground staff used a tractor to pull my vehicle closer to the road network and I put mud mats under the front wheels. I again asked at reception if we could be relocated to a flatter area on the park just for the night as we were leaving early on Monday morning. My request was again denied as again I was informed that all pitches were allocated. when it was time to leave on Monday morning, I found that my vehicle had sank again and was unable to get off the pitch. My wife went to the reception to request assistance once again and I spoke to the site warden, who radioed through.
After being told we would have to wait 10 minutes we ended up waiting over an hour for help to arrive. This could have been avoided as the pitches on level ground further up the touring park were still empty when we eventually left the park.
The toilet and shower block on the touring site, although spotlessly clean were an old wooden cabin and about 20 years out of date. There is no grey water drop area for motorhomes and only one fresh water fill tap attached to the side of the toilet block to fill water tanks. Other amenities on this site were new but were more for the holiday parks static caravan clientele.
In general, the staff were very friendly and helpful. We enjoyed our weekend away, the views along the coast are great, there are good dog walking trails and the beach was great for long walks with the dogs, for this, my wife and I would visit this site again, however in future we will go in drier weather and book a flatter pitch further up the touring park area.
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