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Papa John's Pizza

  1. Chelmsford
  2. Chelmsford Meal Delivery

Reviews, get directions and contact details for Papa John's Pizza

Papa John's Pizza
Address: 15 Bishop Hall Ln, Chelmsford CM1 1RP, UK
Phone: 01245 252545
State: Essex
City: Chelmsford
Zip Code: CM1 1RP

opening times

Monday: 12:00 – 10:00 PM
Tuesday: 12:00 – 10:00 PM
Wednesday: 12:00 – 10:00 PM
Thursday: 12:00 – 10:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 10:00 PM

Update Info

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Reviews
Better Ingredients Better Pizza indeed, the delivery today took about 23min but taking that the pizza takes 15-20min to cook and the traffic was a bit rough at the time of delivery it's fair time to deliver, and the pizza was worth the wait. Also he followed our delivery instructions "Say: PAPA IS IN THE HOUSE when you get here" very well, great, and I repeat, great delivery service good job papa's boys. Plus Respekt
8 years ago (12-09-2017)
Delivery less than 3 miles away hadn't arrived 1hr and 10mins after on line order/payment. Phoned shop many times to check but no answer. Had to get in car and drive to shop to see what was happening, when i got there I was told there was no time limit on orders - you just have to wait. We and the 3 friends of my son who were waiting for their pizza's will never order from Papa John's again - too many other pizza shops with better delivery targets and customer service. Very disappointed.
7 years ago (07-01-2018)
I have just received disgusting service from papa johns in Chelmsford. With the rewards I've collected having spent a substantial amount of money on deliveries, I have accumulated a free pizza. The minimum order for a delivery is £13.99, therefore they would not deliver the pizza to me. If that's not poor enough service, the manager (Fongh) 's attitude towards me was also disgusting. Comments like 'go ahead and complain' and 'do what you want' like he had absolutely no respect for me as a customer. Also his tone was condescending and he spoke over me continuously. I know I became angry which I should not have done, but other companies/restaurants have always had more respect than that, even if the can't help me. I was left feeling like a piece of dirt that he'd just wiped off his shoe and that is not a way to deal with a customer
8 years ago (20-08-2017)
Customer service was awful. I always order papa johns from a different franchiser and trust it greatly so I thought I could feel the same about this place, but this was not the case. The pizza was average but worst of all was the cinnamon knots. Normally when I order them they are perfect but this time they appeared to have shrunk and there were only about 5 in the box. I called them as soon as I opened the box and the woman on the phone claimed that they always look like this but that was not the case and she refused to do anything about it, acting as if paying £5 for 5 tiny cinnamon knots was normal. She then hung up rudely. We called back and spoke to the manager, to which we were only given a voucher for free cinnamon knots that we were not even able to access. Avoid this shop at all costs, order from Braintree instead.
8 years ago (20-06-2017)
Ordered through the website my 'usual' pizza. The order came through incorrectly. When we phoned to point out the error and ask for an exchange, we were told we could pay 50% for the pizza to be made again. Ok, the website may be glitchy, but at the expense of the loss of a customer and a negative review then surely this could just have been remade and the incorrect pizza swapped? No goodwill at the Papa Johns Chelmsford store. Will not be using again.
8 years ago (08-08-2017)
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