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Reviews, get directions and contact details for Otter

Otter

About

Marstons 241 Restaurant with Sunday Carvery

Address: Bridge St, Newbridge NP11 5GH, UK
Phone: 01495 240936
State: Caerphilly
City: Newbridge
Zip Code: NP11 5GH

opening times

Monday: 12:00 – 11:00 PM
Tuesday: 12:00 – 11:00 PM
Wednesday: 12:00 – 11:00 PM
Thursday: 12:00 – 11:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 10:30 PM


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Reviews
Very good place to eat. You have a variety of food to choose from the menu's. There's parking and disabled access. The staff are friendly and polite. Prices are reasonable and a great place to visit.
7 years ago (24-02-2018)
Had a few meals here, always good. Friendly staff. The manager Andy is always able to steer you in the right direction for some nice wine or even a single malt. good choice of menu and nice ambiance. Definitely will return.
7 years ago (01-03-2018)
The waiter matthew was wonderful. So polite and he went that extra mile to make sure our visit was a good one. Gavin is brilliant, very lovely and all staff are welcoming and polite. Highly recommended
7 years ago (23-02-2018)
The food was great I had medium /rare rump and it was just how I liked it. Partner had well done sirloin.i was disappointed for him as meat had been charcoal Ed but he said inside was tender. What shocked me was the cost of our drinks.... hienican £4.05 !!!! Fosters £3.60 this wasn't soon bad. Can see how they do food so cheap. Cos drink is so expensive. We left after one drink didn't stay for more drinks although we had planed too.
7 years ago (11-02-2018)
I was so disappointed with coming here to eat with my family, we were out on a celebration of my son's birthday so we were expecting a nice family meal. As we arrived it was rather packed with a lot of families so we expected the service to be slower than usual. We sat down and the service was rather fast the women came over ordered our drinks and food straight away. After waiting 20 minutes our drinks still had not arrived so as I asked the waitress kindly about where they would be she replied with a 'one sec please' which I thought was rude. After the drinks came we were waiting an hour and a half for our food to arrive. It was absolutely unbelievable because families that came in after us were eating before hand. I went up to the bar and asked nicely how long our food would take because I got young kids, they replied with 'just plating it up' we waited another half an hour for our food and it still had not come so we let the restaurant without paying for our drinks. Absolute waste of time and I have never been so angry about the poor service in the otter. DO NOT RECOMMEND FOR ANYONE!!!
8 years ago (30-11-2017)
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