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Optic Control Ltd

  1. Billericay
  2. Billericay Electronics Store

Reviews, get directions and contact details for Optic Control Ltd

"Ground Control is one of the UK’s leading landscaping and external solutions providers for the commercial sector. In addition to securing some of the country’s biggest clients, we have also received multiple awards for our work, including the Queen’s Award for Enterprise Innovation. We have earned this recognition as a result of our commitment to delivering a broad range of services, to offering a tailored approach to each job, and to conserving the wider environment through best practices."
Address: 3 Shalford Rd, Billericay CM11 2EG, UK
Phone: 0800 040 7792
State: Essex
City: Billericay
Zip Code: CM11 2EG

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Reviews
I worked for them on a site in Cranleigh, was asked to help out by doing work on another site, I agreed, when it came to payment, they messed me around no end, AVOID...
Absolutely rubbish company lazy rude come around very late at night sometimes around between 22:00 hours and sometimes late to turn up there vans don’t have there Company name on them. And sometimes come at 21:00 in the evening
We never had a problem with the company until about 3 weeks before we moved out. The gardeners always had to borrow a key for access to the back yard, because they lost their set of keys. Unfortunately for us, they managed lose ours as well. No big deal I thought, it happens. Problem was I had to get all of my locks replaced because of this, which cost me £450. I got in contact with the company asking for some compensation, as this was hardly my fault. That was over 3 months ago! Every person that I have spoken to has been either unhelpful or just plain rude. The answer I got the most was: "Sorry not my job, let me pass you onto ___" I have been passed from one department to another and not only that, their line manager has completely ignored my last 4 emails. I don't know if this is how you normally deal with customer complaints, but it's absolutely unacceptable! Edit: We were refunded the money in full in the end, which I am very grateful for!
I have worked at Ground Control for over 15 years and have always been treated well with investment made in regards to training/courses. The company is very forward thinking and has expanded/grown during my time with the business which is great to see, providing new opportunities and keen to promote from within as well as bring in new employees for a fresh approach. The direction now is one of "caring for the environment" and one they take very seriously with ambitious plans in regards to tree planting.
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