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Open Minds

  1. Grimsby
  2. North East Lincolnshire Health

Reviews, get directions and contact details for Open Minds

Open Minds
Address: 7-9 Osborne St, Grimsby DN31 1EY, UK
Phone: 01472 625100
State: North East Lincolnshire
City: Grimsby
Zip Code: DN31 1EY

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Referred here in February, had first appointment mid-July to assess the best course of action for my treatment. Had follow up phone call the next week to confirm. Nothing further to this until October, however, whereby I was assessed exactly the same but by a different practitioner, who was totally unaware that I'd even had prior appointment. Once again had to go through an hour of all the things that I consider to be responsible for my depression. Fast forward to November, whereby this happens for a THIRD TIME, (albeit in Cleethorpes this time), except this time the practitioner was exceptionally unprofessional. As well as contradicting everything the last two practitioners had agreed on, she also said several times that I was "uncooperative" and that she couldn't help me because I wasn't ready to be helped... Funny that I have been looking for help since February then, eh love? You'd think 9 months would be long enough to have come to terms with it for me. At least it only took her 3 minutes to realise what a waste of her time I was. Yes, literally three minutes into our session. I ended up leaving 35 mins into our hour session in fact, in total hysteria. I've never walked out of therapy before (and boy, have I had a few experiences of it) but she was just so unkind and cold. To say I was there because of my own terrible self esteem was hilarious, considering how happy she was to place all the "blame" on me. She also wouldn't accept that I'm not agrophobic, which too is hilarious, considering how outgoing I am - I'm even heavily involved in a new, local project based on peer support... As in, getting out of my home to talk to other people. All things considered, the fact that I've had three appointments over 9 months for the exact same thing, none of which with any communication / note sharing, etc. between colleagues was frustrating enough, but that final practitioner took the biscuit. I came away with a lower mood than I've had for months, started to even feel suicidal again and spent a full week trying to pick myself back up to where I was the hour before I saw her... And I'm still not there to be honest. Awful experience.
8 years ago (20-11-2017)
A member of the Crisis Team thought that it was appropriate to make an inappropriate referral to Open Minds, which, cruelly, got my hopes up that they would try to help. When I attended, I was informed, by Liz, that they would not try to help me because I had been like it for too long. It is not my fault that I have been left on a waiting list for NHS counselling since 2001. Furthermore, not being a predominant neurotype (PNT) is generally considered to be lifelong. Staff at Open Minds shouldn't be allowed to choose who they will and who they will not help, not when we're all taxpayers who pay their wages. I'd call it discrimination; perhaps the PNT staff, however, are too busy pretending to like and do whatever people who work in marketing tell people to like and do, in order to be accepted, to have found the time to have learnt what discrimination is.
8 years ago (12-11-2017)
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