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Bad place, sales assistants do watch you like a eagle hawk and its all cramped in there. Coming to another store called oltons news and wine its a much better customer service and you get lots of bargains. The owner is very kind to and its a fresh and friendlier place
8 years ago (26-11-2017)
Really bad customer service. Try to take advantage of older customers to sell more, it's not business tactics it's actually sinister tactics. Avoid there's other shops very close in both directions.
8 years ago (23-12-2017)
Not a fan of the shop, smells funny and I always feel like I'm being watched like a criminal, They always stare at you and it makes me feel uncomfortable, not a fan plus they were very rude to me, clearly not trained in anything. Also Shelly I think it is, is always on the phone when serving customers, not a work phone, his mobile phone, many times I've been shushed because he wants to speak to his friends,
9 years ago (18-04-2017)
Shelley the manager made me feel like a criminal when HE messed up my Gas and Electric He put £40 on my gas but i asked for £20 on each then i got that solved via One stop Head office as Shelley was no use what so ever then last night i bought a lottery ticket from the store never had any problems but when i went to redeem my winnings today 22.3.15 he refused to serve me and then he humiliated me infront of the whole shop saying that i ripped him off er... SHELLEY messed up the Gas and Electric not me so yeah he refused to serve me my winning even tho the lottery winnings dont come from his pocket so i have sent a email to one stop HR and if this doesnt get resolved i will be going to the papers to say how Rubbish his customer service is. I will not be shopping there again other staff not to bad but him how dare he shout to whole sho that i ripped him off. :(
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