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Reviews, get directions and contact details for Oak Furniture Land

Oak Furniture Land
"Our Derry furniture shop is full of inspirational furniture and home essentials ideas designed to transform your living room, bedroom, dining room and office. Explore our large and varied collections of solid oak and hardwood furniture, including sofas, beds, tables, wardrobes and display units. Surrounded by the historic Derry City Walls, the town of Derry is the perfect blend of old and new; our Derry furniture store is located close to the River Foyle and close to the A514 and A2. Come visit us today!"
Address: Unit 5 Crescent Link Retail Park,, Crescent Link Road, Londonderry BT47 6SA, UK
Phone: 028 7122 2450
State: Derry
City: Londonderry
Zip Code: BT47 6SA

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 1:00 – 6:00 PM


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Reviews
Horrendous!! I ordered a corner sofa and an armchair from oak furniture land. The corner sofa came in 5 segments but one segment was in the wrong colour. I rang customer service which involved a 2 hour phonecall, where I had tosend pictures of each segment via email so they could see which piece was incorrect, I was told that I'd have to pay another £40 for delivery or it would be 6 weeks until I'd have the incorrect segment swapped, I asked for a supervisor at this point who waved the fee and assured me the correct piece would be delivered the following week. I took another day off work for it to be delivered, but the same segment came in yet again the wrong colour. Back to customer service and another 2 hour phonecall, the on hold time is crazy! And eventually on the third attempt I had a complete sofa. But the armchair had to come yet. So today I took my 4th day off work for the armchair to be delivered but , and there's no prize for guessing, it also came in the wrong colour and was taken back. So I had to again phone customer services which involved two one hour phone calls this time. And I eventually just asked for a refund on the armchair stating that I'd rather give that money to another company. The customer service was terrible the people were mannerly but they seemed make mistake after mistake, ordering the wrong piece after confirming what I needed repeatedly. The corner sofa I have is fantastic but the hassle I went through to get it was unbelievable.
Delighted with the furniture. It was good quality but there was far too much polystyrene in the packing. They should invest in more environmentally friendly packing.
Love this place but it costs us a fortune every visit lol
Helpful staff and a great selection of furniture
Comment on this business

Directions to Oak Furniture Land with public transportation


Derry Crescent Link Retail Park 70 meters
2b
2c
Summer Meadows 80 meters
2a
Crescent Link Retail Park 130 meters
14a
14b
14c
Crescent Link 290 meters
14a
14b
14c
2a
Crescent Link Schools 350 meters
14c

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