Northwood Northampton Ltd

Reviews, get directions and contact details for Northwood Northampton Ltd

About

As a leading Northampton Letting and Estate Agent, we're a professional team of local, friendly experts who are passionate about property.

Story

As a leading Northampton Letting and Estate Agent, we're a professional team of local, friendly experts who are passionate about property.

Impressum

Over and Beyond

Address: The Old Gatehouse, 25 Victoria Promenade, Northampton NN1 1HB, UK

Phone: 01604 607080

Website

moc.kudoowhtron@notpmahtron

State: Northamptonshire

City: Northampton

Zip Code: NN1 1HB

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews

I imagine that most of the positive reviews here are from landlords and buyers. If you were a tenant, I highly doubt that your experience of this mendacious agency would have been a happy one.
I rented a property which needed to be deep-cleaned upon moving in, the oven in particular was in a horrifying state. 
The walls bore scuffs, marks and peeling paint, this in spite of the fact that I was told that it had been decorated between the last tenant and myself.
There was a wad of chewing gum stuck on the kitchen window-sill.
One of the toilets did not flush from day one. The fridge supplied actually belched out HEAT!
There was a broken double plug socket in the upstairs hallway, exposing bare wires.
The bath had a very noticeable and deep cigarette burn in the bottom.
The windows, inside and out, were filthy.
The garden lawn was overgrown and two of the three bins were full on the day I was handed the keys.
One of the bedroom windows would not shut and none of the upstairs windows had keys, meaning that none of the windows could be unlocked or opened.
The most concerning `snag' for me was that there was no key to the French doors to the rear of the property, this door was unlocked and stayed that way until the day I moved out(I wouldn't be at all surprised if it is still to be found in this state, to be honest).
I duly filled out my `snag' list within the 7 days provided and handed it into the office in person.
Not one item was rectified in the entire 10 months that I was resident there.
This for a house renting at just under £900pcm, in 2010!
So, upon my moving out I had;
All carpets professionally cleaned.
All interior walls and woodwork painted(being a painter/decorator by trade, I did this myself).
A deep clean of all rooms and front/rear gardens, including pressure washing the paved areas and hiring a window-cleaner.
Northwood hit me with a snotty phone call, telling me that I had apparently "left the house in a disgusting state" and were attempting to give me just £300 of my deposit back because they could find no record of the `snag' list I had made and so must assume that I was responsible for all the items as stated above.
It took months and much toing & froing with independent body responsible for arbitrating such disputes between tenants and landlords.
Fortunately, I eventually(and rightfully) `won' the vast majority of my deposit back, I did take responsibility for leaving the bins full and on the pavement(due to be collected the following morning from my departure) and allegedly leaving the windows dirty(I had failed to procure a receipt from the window cleaner).
All in all, however, my experience with Northwood has put me in good stead. I now photograph every `snag' in any new rental property and scan `snag' lists to be sent in an email as well as handed to agents in person.
I'm glad to say that my encounters with agents since has been far more beneficial.

      
      
      
 7 years ago (19-04-2018)

There are good people working for Northwood and place is very professional. Had a few problems lately but everything was sorted and little misunderstandings buried under. Would definitely recommend. Have a great day lovely people.

 7 years ago (02-03-2018)

Northwood are very helpful and reliable. We have had some maintenance done and Louise is so quick to get things sorted. 
We have no problems with communication and feel very satisfied 5***** service

 7 years ago (18-11-2017)

i recieved first class service  immediatley and a new tenant within 48 hours

 7 years ago (12-04-2018)

Great service. Fast and efficient. Highly recommend

 7 years ago (26-02-2018)

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