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Northfield Customer Service Centre

  1. Birmingham
  2. Birmingham Local Government Office
  3. Anston Local Government Office

Reviews, get directions and contact details for Northfield Customer Service Centre

Northfield Customer Service Centre
Address: 1a Vineyard Rd, Birmingham B31 1PG, UK
Phone: 0121 303 1111
State: West Midlands
City: Birmingham
Zip Code: B31 1PG

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:15 PM
Saturday: Closed
Sunday: Closed

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related searches: customer service centres, city council contact number, council customer service centre, city council number, city council customer service, city council benefits, birmingham housing, birmingham website
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Reviews
They close daily between 1&2pm, Wednesday afternoons, they're closed completely but council call centre advisors WON'T let you know this and may even direct you to Northfield Community Partnership probably cos they think you've got time to messabout if you're unemployed..! Staff are very pleasant and informative though so if anything,reserve your hate for the call centre people,not the front line helpers..!
I am known as a whinger and a nitpicker, so I read all the negative reviews, not expecting anything good from this office. I might have just been lucky, but I found a lady who cleared my doubts about council tax bills that I couldn't understand. She also booked me for a housing refund I never heard off. So I actually left the office with extra £150 in my bank account. Thanks!
Some of the staff try the best they can and are compassionate with the public, others don't have the patience or people skills. I understand it is a very demanding and stressful job but people go in deep distress some as a last resort. The building needs updating and the way people are seen. The waiting room is cramped and initial conversations with staff can be heard by others waiting. All in all its gets the job done if you find your in the right place
Help me with sorting out about bills
I went to Northfield neighbourhood office today. I was served both promptly and professionally. One of the staff wearing a pink tie!!! offered me a seat as he could see that I am disabled. Sorry for not getting a name. What an excellent office, well done and keep up the good work Dave Collins
i was mugged on Friday ,left with nothing and applied for local welfare provision. it was rejected because they made an assumption that just because my family's is my care of address that they are supporting me and that is not the case, they told me instead to go to a food bank , my situation is bad but not bad enough I want to go take food out of family's mouths that actually need food bank to survive, all I wanted was a prepaid card so I can go shop for me and my family , if I was a drug addict I would of got the prepaid card as they provide the same service as the old crisis loans if your a smack head or a crack head or your an alcoholic its a yes if you are none of the above its tough, thanks for nothing b ham city council. ps .... the only way to appeal the decision is by writing lol how convenient
It should be stricter about who gets social housing, because of an anti social social housing Tennant it has left me in a very heart rendering position about what to do about my elderly cat, because not many places are able to accept pets.
I didn't go here
Absolutely disgusted. Try phoning them, it's ten times worse!!!! I've been on hold for 40 minutes, was informed waiting time was only 10 minutes. I only want a housing application form......munters!!
i went to northfield council today and was seen by a middle aged blonde woman who had a very bad atittude i came out of the place frustrated and angry she has a chip on her shoulder
Comment on this business

Northfield Customer Service Centre map

Directions to Northfield Customer Service Centre with public transportation

Bell Lane 120 meters
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Bell Holloway 130 meters
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Bristol Rd 160 meters
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Northfield Shopping Centre 280 meters
20
39
39A
55
61
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Lockwood Rd 310 meters
18
19
20
27
39
39A
39S
55
61
63
76
878

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