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Nisa Local

  1. Mitcham
  2. Mitcham Store

Reviews, get directions and contact details for Nisa Local

Address: 395 London Rd, Mitcham CR4 4BG, UK
Phone: 020 8687 5258
State: Greater London
City: Mitcham
Zip Code: CR4 4BG

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

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Reviews
Terrible for parcel collection and drop off. Standards have dropped. Nisa use to be good then was bought under new management and ever since then staff come and go. They are very negligent with their parcel system. Parcels that are being sent off is left in full view of customers and easily stolen. Collection of parcel just slumped behind the till point, their system for in coming parcel is never up dated on their system. I have seen them turn customers away saying their parcel has not arrived when it clearly has, customers have confirmation text that says otherwise. They just can't be bothered to look. Today, they lost my parcel. Even though they can see it has arrived on the system. They don't know. And that's all you'll get. Computer says no. They don't know and they don't really care. Completely useless.
Don't leave packets at this shop!!! I dropped off my Hermes parcel every day, from few years! Nisa lost my 14 parcels worth 200£!!! Last scan shows Nisa. Shop didn't take responsibility, didn't want to show me camera record. Promissed to help, they ignored us . I had to report to Police! Stay away from this shop! Terrible customer service.
my niece got abused by a male member of staff! She was returning a parcel. I did report matter to amazon, evri and nesa. I am thinking about involving a police too. Please avoid this shop!
Be very careful when spending money here. Always ask for a till receipt and double check before leaving the store. They always over charge never under charge items clearly marked price on the shelves over charged by up to 60p at the till. Staff follow you about in the store make you feel like a criminal, ironic as they are the ones over charging. Will not shop there any longer.
The shop follows the Nisa store template with well stocked shelves and a clean feel in the store. The cashier was very pleasant.
I understand we're all a bit heated in this current situation but I: - got mocked while telling my friend over the phone to wait - got shouted at by the cashier saying "PASS ME! PASS ME!" while digging out my cash to give to him - got my groceries literally thrown at me - didn't even receive my change. Absolutely revolting. Avoid at all costs unless you want to get disrespected for no reason whatsoever.
I used to do shopping every day there as I had it very near my house. But they were overcharging me and my friends all the time. I used to get lots of Coca-Cola for example,and I remember very well that the price was 2 for £3.30.. At the begginig I didn't notice that I was paying 4.05 every time because was too busy looking after my son,and I really didn't think they will change the prices. Later,I went again for Coca-Cola and instead of asking £3.30,one of the guys said it is £4.30. When I said that the promotion say is £3.30 he immediately said,Oh sorry,my mistake. But this mistake,and muuuuch more like this were happening lots of times. In the end,I told one of the workers to be careful with the prices,left the shop and never went and want to go back there again. Rubbish!
I went there today at 17.00 only for drop off a parcel for Evri and the Indian guy with moustache was rude and very annoyed .maybe to busy with his phone instead to work .
It's handy for when I only want to get a couple of items because I only live across the road, the staff are always friendly and helpful and in the past if they didn't have what I wanted then they would try to get it for me within a couple of days.
I usually come to this shop to drop my Hermes parcels, it has easy free evening parking on the side, staff is friendly. I would recommend!
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