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Reviews, get directions and contact details for Next

Next
Address: Unit 16, Broughton Shopping Park, Bretton Road, Bretton, Chester CH4 0DP, UK
Phone: 0333 005 5456
State: Flintshire
City: Chester
Zip Code: CH4 0DP

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Good selection of menswear.nHelpful shop assistant who brought out several pairs of swimwear I asked to look at that wasn’t on the shelf and even checked stock online for me. Great customer service.
Got greeted at the till by Tracey Karen of Next to be told my gift receipt was worthless without the orginal receipt and she couldn't get any information for the jumper I bought pre Xmas for £42 and was trying to tell me in front of other customers that I had paid £19.50 as it was now in the sale. I was made to feel like I was pulling a fast one, and was told on numerous occasions to be quiet and let her speak after trying to argue my case Told that I had to go and get the original receipt. This woman was training wrongly another girl at the time. I went to another shop and got talking to another worker about this and they explained they could get all information from a gift receipt as that is the point of them. I went back to next and spoke to another lady manager and explained and I was told that Tracey Karen was totally wrong and the kind lady sorted for me with no issues at all. I am in the process of making a formal complaint about Tracey attitude and unwillingness to work with customers... would probably be more suited to working in a prison with that attitude. One star review for the attitude as I'm happy to fight my corner, but God help them if it was an old age pensioner or someone who wouldnt have questioned this and accepted the £22.50 loss on what we paid originally. 5 stars for the lady who resolved our issue and was vwry apologetic.
Jan was very helpful, helping me find a suit for London. She didn’t let me walk away until I found the right style and size, would highly recommend for clothing.
Dominic on Men’s very unprofessional. No help from manager Mandy.
Staff are always really friendly and helpful, especially Anne thank you
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