Newcastle Trampoline Park and Gym

Reviews, get directions and contact details for Newcastle Trampoline Park and Gym

Address: West Rd, Newcastle upon Tyne NE4 9LG, UK

Phone: 0191 260 0508

Website

State: Tyne and Wear

City: Newcastle upon Tyne

Zip Code: NE4 9LG

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

I only have a membership for this gym because it’s within walking distance to my house but have recently started going to The Gym Group in the city centre instead. The gym is relatively small and the equipment is very dated. Various pieces of strength training equipment have been poorly maintained and the gate to get into the gym is incredibly annoying. Membership cards are completely digital which isn’t great if you don’t have signal or data. The gym costs more than the Gym Group in the city centre and seems to have much much less to offer in terms of classes and the general equipment available. The place is also extremely hot, and can become unbearable in the summer months. I’ll probably cancel my membership here soon.

It wasn’t easy to find. When we arrived we were told it wasn’t open. So we ended up using the soft play area which is only open children 8 and below. Staff were helpful.nnThe information online was hard to find and definitely needs improvement.

Great bouncing fun for kids and families.  £20 for family ticket for 1 hour, socks not included £2 extra per pair, although slightly bizarrely we were able to swap socks from rival trampoline companies for free. Entertaining safety briefing lead to 60 mins of bouncing around.  Multiple trampolines, foam dive pits, high dive boards, basketball hoops and tightrope lines.  Free water fountain and lots of space.  Lockers for valuables. £1 refundable. Don't take your keys in your pocket as the foam pits are only emptied once a week. Good fun, recommended!

I booked here no problem, got a message while parking the car that they are closed because of wind damage and my booking has been cancelled, fair enough.nnHowever after they don’t refund me. They add a credit to  your better account. An account I only had as mandatory for booking.nEmailed customer service and she said they don’t offer refund and If I wanted a refund I have to go through a certain department, very passive aggressive.  The link she sent me was SO CONFUSING to get a refund I just gave up.nI shared the feedback with the rep but she didn’t offer to help me she didn’t care at all.nnJust be careful when booking.nThey don’t care and won’t refund you.nnThe facilities are generally goodnStaff unhelpful and rude.

8 YEAR OLD CHILDREN NOT WELCOME IN SOFTPLAY!nnAfter the website and the reviews stating it was for children 8 years and under we thought we would try this out. We got there only to be told that “the 8 year old can’t go in” when she was stood right next to me making her feel absolutely awful. Would never have considered this place if the correct information was displayed and I certainly won’t be returning with the younger children.

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Newcastle Trampoline Park and Gym

Reviews, get directions and contact details for Newcastle Trampoline Park and Gym

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