Nationwide

Reviews, get directions and contact details for Nationwide

"As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.* You’re a member when you have a current account, mortgage or savings account with us."

Address: 25 Bolton Rd, Worsley, Manchester M28 3BU, UK

Phone: 0800 554 0719

Website

State: Greater Manchester

City: Manchester

Zip Code: M28 3BU

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

I have been a customer at nationwide for many years and never has any issues on my account. I reported an issue and was put through to 'Joanne' and was very patient and provided excellent customer service and I am very thankful to her. Thank you again Joanne

Excellent customer service today. Having just used an HSBC cash machine which had debited our account without issuing any funds, we dashed to this Nationwide branch to report what had happened. The person who served us was so helpful, immediately reporting what had happened and requesting that HSBC return our money. It was a complete contrast to the rude treatment we had just received at HSBC whose staff couldn't give a toss that their cash machine was faulty and had stolen our money!

What amazing staff, and believe you me my requests have not been easy. The time and patience shown was was fantastic, so thanks again to all the staff at the Market street branch Manchester.

Thank you for your excellent customer service. Hasini, you were very professional and patient. Got my app issue resolved.

Worthless organization. All that needs to be said , if I where you and I had a problem with them just report them to ombudsman.  They are having a joke with your money acting like they can just hold it like they are  on some tyrannical trip. 3 weeks leaving the country and my account is still locked what a joke of an organization just sell yourself already .

This bank was rude and a worker gave me a dirty look don’t be fooled I’m opening my account at somewhere better

Wanted to make an appointment with my local Nationwide and they could only fit me a month later. Phoned Nationwide market st on the same day and told me to come down a sorted out my bond on the same day.

I cannot thank the Nationwide team at this branch enough for helping me with my banking. They stayed past their closing time to help me resolve a transaction - they really went above and beyond and care so much for their customers. The ladies who helped me are a great asset for the company and this should be acknowledged. Thankyou

Wanted to open a new bank account with them and came to this branch to verify my ID. I had my passport etc with me but they needed proof of address which I had as a PDF, so I asked the bloke "Do I literally need to print them off the internet and bring em to you?" and he said "Yes". So I quickly go to Rymans and get them printed for £6 and pop back at the branch. I got served by a girl this time, and she said "We can't accept printed bills of the internet". So all in all, didn't verify my account and made me pay £6 for a bunch of useless bills. Absolutely fuming.

I've heard people can have bad experiences trying to get statements printed or stamped by their bank's local branch when they're needed for a VISA application or the bank staff claim that downloaded electronic statements are sufficient currently the rules are that technically they need to be printed by the bank or printed by yourself and stamped by the bank.  I went in today Saturday 06/11/21 around half an hour before closing time and asked if I could have statements printed for a VISA application. After waiting a minute or two, the lady asked a few questions and I clarified what statements I needed. She then went ahead and printed out all the statements and stamped all the pages as well which gave a lot of peace of mind.  I had asked for more statements than are normally provided in branch normally they provide 3-6 months of statements unless you order them. The lady helpfully provided as much as she could and advised me on how I might be able to obtain what was unavailable at the time e.g. an interim statement which covered the period between my last statement and today to avoid having to wait until my next monthly statement.  She remained humble whilst acknowledging she doesn't know the visa process and offered whatever solutions were available for my situation depending on how long I could wait and left it to my discretion to pick from the options which is appreciated as it takes a long time to get familiar with the immigration rules.  Hope the great level of service today continues. Also the machines here are great for doing a bunch of things automatically e.g. cashing in cheques.

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Reviews, get directions and contact details for Nationwide

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