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Nationwide

  1. Swindon
  2. Swindon Bank

Reviews, get directions and contact details for Nationwide

Nationwide
Address: Nationwide House, Pipers Way, Swindon SN38 1NW, UK
Phone: 0800 554 0350
State: Swindon
City: Swindon
Zip Code: SN38 1NW

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Nationwide as a business is awful. They do not care about their customers wellbeing. They create situations and when you call to fix that problem you are assured it's fixed. Only it's not fixed, not fixed even though you have been on the phone to them THREE times. Then they stop your card. They will repeatedly offer to instigate a complaint, but don't be fooled by that nonsense. It's to give you the impression that they actually listen and care which couldn't be any further from the truth. Once your complaint is investigated and they tell you they are ever so sorry for the poor level of service, lessons and unacceptable treatment they will refer to their old self. Don't bother with their specialist team, I believe this is some sort of training ground for the educationally subnormal cause they haven't got a clue.nnQué the fake apologies and so concerned response.....
Applied for a 0% balance transfer and % purchases. There was no mention of any fee. This offer came up on my app. I came to do balance transfer and there is a 1.% fee. Cancelled card and complained to Nationwide for misleading me into applying for a product that I would not have done otherwise. How hard is it to include salient information in a headline offern0% Balance Transfer 1.5% Balance Transfer Feen0% PurchasesnThe financial promotion would have been sign off by their compliance department who are clearly crap. I will also refer this to the Financial Omnibus I like to call them that so they will have to pay them a fee for dealing with my complaint. Shove that in your pipe and smoke it.
Atrocious “service” level, including the “complaints” team.nAfter calling them for 1 simple thing I was told to allow 3-5 days. And nothing happened. So I followed their instructions how to make a complaint. “ How to make a complaint - If you’d like to make a complaint, the quickest way is to message us through our online chat.” I entered chat and nearly 1 hour still in chat the 3rd? agent because they keep leaving the chat says to call the same number again and ask them to do it again! I said where is my complaint? Obviously they were wasting time playing dodge registration of a complaint/dodge work and I had to press them so another 10 mins pass waiting and finally a complaint number. Total time 59 minutes lost of my holiday plus the initial phone call.
Anyone who believes this is an uncaring, out of date weeding company is living in a delusional world.nBest company in existence will do everything they can to help you with a friendly helpful attitude. Please don't listen to the nay sayers Nationwide Is fantastic.
truro branch very poor customer service from manager, unable to use debit card as say its locked and they will sort it promptly ,refused to give nationwide email so had to get from FSA.this arose from me asking them to send a small amount to my friend of six years the manager gave false info to team who locked my card.they left me stranded at fuel station for over hour in a unsafe situation until they authorised payment ,absolutely disgusted
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