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Halifax

  1. Swindon
  2. Swindon Bank

Reviews, get directions and contact details for Halifax

Halifax
"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 2nd, 44-45 Bridge St, Swindon SN1 1BL, UK
Phone: 01793 587368
State: Swindon
City: Swindon
Zip Code: SN1 1BL

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: Closed

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Reviews
Been banking with the Halifax for years. Great bank very friendly and helpful.
Both cards failed payments in a shop while on first day of holiday here. The staff were rude and would not help me as it was close to closing time on a Saturday. I was told to ring a number which we know goes round in circles. We'll I hope the staff are left on holiday without a pound yourself one day and your washing never dries. You can #### OFF
Appalling customer service. Every time I visit this branch it always infuriates me. Nice touch to be greeted when you arrive BUT what does this person actually do? Had to wait almost thirty minutes to withdraw money from sons account using passbook at counter. There was only one person in front of me who was being served but your member of staff was clearly having problems with the computer. Another member of staff came along and was more interested in offering their colleague a break than dealing with the queue of customers forming. Meanwhile your greeter is just stood there seemingly chatting to another member of staff completely oblivious to the number of people waiting to be served. Finally another member of staff opened another till at the counter and summoned me to be served . No apology offered for keeping me waiting. I raised my views and was simply asked if I did online banking quite how that could work with the type of account I have I fail to understand. Used to frequent your west swindon branch before it closed never got this kind of service there. Seriously considering closing my kids accounts and moving them elsewhere.
Went to the branch to switch my current account from another bank to Halifax on 23.06.18. Today is 07/07/2018...and I'm still waiting for my card! Switch has happened on 03/07/18 so I can see my account online, but I can't use my money in a shop or take any cash out. My card from another bank is obviously inactive now, and I don't have a Halifax card...Emailed to Halifax about it on 02/07/18, nothing happened still...
Halifax has been recently refurbished and unfortunately it doesn't want customers to use its tills but the ATMs. Last time I went, there was a long wait only for the machines to break down and be turned away. Staff said that the tills couldn't be opened. So a bank where you can't bank or have choice in how you bank. Halifax should listen to its customers otherwise the nice new bank opposite open 7 days a week will be taking your custom including mine.
I bank here, great staff always willing to help as soon as you arrive.
Had a mortgage appointment with David, very helpful and friendly. Made the meeting less daunting. Would highly recommend.
Very bad staff
Waited 75 mins to be told i didnt have the right bits of paper yet they were checked when i checked in
I would have given them zero if I could because it isn't even possible to withdraw money.
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