National Tyres and Autocare

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About

National Tyres and Autocare is the UK's largest independent tyre and autocare specialist, with 230+ centres nationwide.

Story

National Tyres and Autocare is the largest independent fast fit specialist in the UK. Our highly trained technicians are specialists in the repair and replacement of tyres, exhausts, brakes, batteries, suspension, oil & filter, MOT testing and vehicle safety inspections.

We have a network of over 230 branches throughout the UK with the following opening hours:

8.30am to 6.00pm Monday to Friday
8.30am to 5.00pm Saturday
10.00am to 4.00pm Sunday*

*Selected branches – please check before travelling.

To contact your local branch free of charge call 0800 085 2870

"National Tyres and Autocare is now part of the Halfords group with a network of over 600 garages.We have thousands of tyre experts across our network, who are ready to provide you with the best car, van and 4X4 tyres at extremely competitive prices. Our team of highly trained technicians are not just tyre experts, they are automotive repair experts too and offer an extensive range of services including; Exhausts, Brakes, Batteries, Steering and Suspension, Oil and Filter, MOT Testing and Vehicle Servicing. All our garages offer FREE safety checks and a Payment Assist Plan."

Address: 254 Bristol Rd, Gloucester GL1 5TA, UK

Phone: 01452 524008

Website

State: Gloucestershire

City: Gloucester

Zip Code: GL1 5TA

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

Absolutely awful customer service!!! Thought i would give them another chance..BIG MISTAKE! Blaming customers when its their fault, even with receipt evidence instead of apologising they point the finger at another work colleague! And don’t even offer to sort their mistake! spoken to in a rude way every single time! Avoid at all cost!

I thought I’d give this garage a go again having previously not enjoyed the reception I got. Unfortunately same experience. Asked them to fit some new tyre sensors for a retrofit. Simple job, but told under no circumstances can they fit parts that are not purchased from them. Started telling me off for asking. Always a lecture in this place. Took it to ATS and they did them in under 20 minutes. It’s not all about the big money jobs sometimes it’s about building a relationship with a customers.  Il try them again in another few years.

Pre ordered my tyres online, they were ready for me when I arrived and fitted them with no problems.

Ordered tyres online on Tuesday, went to have them fitted Friday only to be told the tyres weren't there as they had been sent back. Nobody had bothered to phone me to let me know or even keep the tyres there so I could get them fitted somewhere else. 40 min drive there for nothing. No apologies, literally couldn't care less. Appalling service, would give zero if it was an option.

5 star service booked online best value and got the online voucher for £5 off. Got my Mini in for a pit stop oil service highly recommended.

Dropped in with a faulty tyre valve. Every single member of staff we spoke too were so friendly and helpful.  Can't recommend them highly enough. Will definitely go there for any new tyres.

We've had generally good experience with National but just recently, since the move to being part of Halfords, the service hasn't been as good.  Went in to get two new tyres, which unfortunately weren't available for same day fitting.  Arranged to return two days later where unfortunately the tyres hadn't arrived. Tried again next day and still no tyres. Interestingly, got a slightly different story on what the issue with delivery was.  In the end, I visited a different garage with better availability as the new tyres were needed urgently.  I'd give the benefit of the doubt here as it did seem to be as a result of moving to Halfords system and the guys were apologetic. Just disappointing I wasn't informed sooner that getting the tyres would be problematic and they were unlikely to be delivered to the timescale I was originally told.

They did not have my tyre size bit arranged for next day  delivery and fitting Prompt and efficient. Staff are polite and welcoming

My mum went in for tyres on the rear of her car, she asked while it was on the ramp to swap the new ones to the front of the car, they advised her of a cost for £24 to swap them around! Tyres we’re paid for upfront  She was then told it was a long job and would take 1.5hr to replace two tyres and swap the wheels around. I’m from the trade my self and this is disgusting £24 to rotate tyres when the car is on the ramp and two wheels already off!! Once the job was done they said oh we will waver them fee but we strongly recommend a cash donation as the lads did a “big job” for you! Shocking, I will never recommend this company and I will be calling Monday to make a complaint!

Very easy to deal with, will definitely use again. New tyres and fitted me in for MOT within 24 hours so couldn't be happier. Well I could, but that would involve a playstation, sofa and drinks machine in the waiting room

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