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Reviews, get directions and contact details for Move Residential

Move Residential

About

Liverpool's Number 1 Multi-Award Winning Estate Agent

Story

At Move Residential we pride ourselves on the fact that we work harder and longer for our clients than any other agent.

As the first agent to introduce longer opening hours and open until 7pm on weekday evenings, we have shown a clear demonstration of the level of our commitment to our customers. We are determined to make it easier and quicker for you to buy, sell, let or manage your property.

We are proud to be the only agency still run by the company owners on a day-to-day basis. With combined experience totaling over 45 years, their knowledge and passion for the business ensure that all clients receive the very highest level of service from our dedicated staff.

Having recently expanded by opening a new flagship branch in Heswall, we are bringing our unique approach to the Wirral market, injecting fresh modern methods whilst still remaining true to our traditional values.

This determination to deliver the very highest standards has enabled us to become the agent of choice in Liverpool and, we’re sure, will enable us to do the same across the water.

In addition to the new Heswall branch, Move Residential operate three branches in Liverpool, namely our state of the art Sales office on Allerton Road, which is now complemented by a separate, dedicated Lettings and Property Management office opposite, and a double fronted Sales and Lettings office in Old Swan.

From these we cover all manner of Liverpool property – apartments to mansions, bungalows to townhouses, terraces to detached, semis to maisonettes - in all areas of Liverpool from the City Centre to the Suburbs.

Our Heswall branch will also be able to manage every type of property transaction in every section of the property market.

Our reputation as a professional company is extremely important to us. We know that property deals can be stressful so trusting your agent is crucial. You can be confident that when you walk into any of our offices you will receive the highest level of advice and support from our staff.

Driven by results, our team have a work ethic which is motivated by the desire to get you the result you want. Whether it’s finding your ideal house, selling your home or investment or sourcing the next tenant, we make it our responsibility to act quickly and effectively.

Move Residential is already Liverpool’s Estate Agent. With the opening of the Heswall office, we aim to very quickly become the North West’s Estate Agent.

Address: 52-54 Allerton Rd Allerton , Liverpool L18 1LN, XMS, GB
Phone: 0151 734 6722
State: XMS
City: Liverpool
Zip Code: L18 1LN


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Reviews
We've been with this agency for over 3 years now and had nothing else but positive experience! Whenever we needed anything fixing they reacted quick, email responses are rapid, staff is always polite. Highly recommended if you want someone to be there for you!
It took me 10 months to get my deposit back. I was misinformed multiple times, rudely spoken to, and hung up on. Unsurprisingly, an apology was never forthcoming and my requests to speak with a manager were ignored. So in conclusion , until they have grown up a bit or received additional training, do try to avoid. Edit: To claim my deposit back, I was repeatedly referred to these clowns; in conclusion, someone was lying or just being lazy, and I don't believe it was the landlord, because I had successful contact with him before and after vacating the property. I was far from rude with them. The first girl I spoke to however behaved like a cultist, reacting quite negatively to being told I thought her company could conduct itself better. I was at no point sweary, sarcastic or loud. 'It is disappointing that your landlord sadly had to make a claim against your deposit due to the condition you left the property in; we can only assume that this may have impacted the length of time your deposit took to resolve.' A couple of hundred pounds was deducted; I was advised by a legal professional not to throw out the other previous tenant's belongings, although regrettably there were some minor repairs which could not be dealt with in time. 'We would always recommend a tenant leaving a property in the same condition it was provided to them in subject to reasonable wear and tear to ensure a smooth check out and positive deposit return experience.' This is practically satire. Ten. Months. They were quick enough to move a new tenant in, though, 'ey?
I rented from Move Residential for about 2 and a half years, everytime I was in contact with them with any issues it was all delt with very fast and professionaly. When it came to moving out there wa some issues raised which they then gave me the ability to go and sort it so I was able to get my full deposit back. I would recommend them for any lettings.
Very professional, helpful and friendly staff. I have been a landlord for many years with Move Residential. Highly recommend wouldn’t trust anyone else to manage my properties!!
After another letting agent didn’t even turn up I called Move. They very quickly got the property on the market with 3 offers. The tenant is now in and so far had some minor queries which seem to have been passed onto me quickly. Very happy with the service by Charlie and Ethan.
Tenancy with Move Residential was a pleasurable experience, during the tenancy of almost 3 years I could always contact them and get a prompt reply and if needed repairs were done in a timely manner. All communication has been easy and the staff is very friendly! Starting the tenancy was easy and fast, same for the end process. I would definitely recommend Move Residential and I'd like to give an extra thank you to Chloe for being great at handling the maintenance requests during the tenancy and for answering end of tenancy questions promptly while being super friendly!
I would highly recommend Move Residential Lettings based on Ethan’s excellence service alone! He was a wonderful estate agent, and without a doubt very skilled in his field. Not only is he extremely knowledgeable, he was very kind, and answered all my questions and concerns with both respect and understanding. If you ever come across Ethan in property viewings, rest assured you’ll be well looked after! :
DO NOT GO THERE! DO NOT RECOMMEND AT ALL!! One of the agents, Jack Squire, knew that I was coming up from London to view a property in Liverpool and knew I was a buyer who needed to get a mortgage. I paid £100 to travel up to Liverpool and he asked me to send all relevant docs before I submit an offer at that point, there were only 2 potential buyers - me and another couple who were mortgage buyers. I was the highest bidder and had passed the buyer’s asking price so thought I would definitely buy the house but things started getting off because whenever I called to ask about the property, Jack was always ‘busy’ and would never get back to me although I had asked several times for him to call me back. Eventually, he called me back saying that the vendor has now accepted a cash buyer’s offiecer Sorry but when did this cash buyer view the property?, and that it wasn’t going to be possible to buy the property with a mortgage anyway due to cladding??!! Prior to my visit, I asked about cladding and they had stated that they have a letter which shows that cladding will not be an issue for a mortgage on this property! So I am left with: wasted time, £100 for a ticket, stress + of losing out on another potential property!
The move residential team were so helpful and efficient in both helping me find and secure my flat. They went out of their way to ensure that the flat that I selected was suitable for my needs. They processed everything quickly and smoothly, keeping me informed at each stage. On moving in, they worked closely with the landlord to make sure the property was clean and beautifully presented. I have had very few issues whilst living in my flat but when I have needed their support they have dealt with everything promptly and ensured good communication between myself and the landlord. They are a fabulous team who provide a professional, yet personalised service.
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