Andrew Louis New Homes

Reviews, get directions and contact details for Andrew Louis New Homes

Address: Apartment 1 Hudson Gardens 136 Duke Street , Liverpool L1 5BB, LIV, GB

Phone: 0151 709 6200

State: LIV

City: Liverpool

Zip Code: L1 5BB

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Reviews

I have lived Eton Court for last 9 years. I am now in process of selling my flat. During my time here i have found Andrew Louis staff, particularly Gemma and Lisa , to be very supportive, efficient and professional. Everything I have requested, re repairs, information, general advice about being a leaseholder has been dealt with promptly. Very recently,  as part of selling process, I have needed information, documents, management pack etc. I have had excellent help and very quick service.  I would particularly like to thank Connor and Dave  and of course Gemma who no matter how busy she is at that moment, always finds time to help. Irenev Travis

Always attentive and quick with regards to repairs or issues with the property. Property Manager Laura goes above and beyond to help, even contacting and sorting emergency repairs out of hours. Great contact and help. Work with you in regards to any rent issues and are very understanding in extenuating circumstances. Of late I have had a couple of issues at the property, every one has either been sorted immediately or is being dealt with. Regular follow ups by Laura to ensure things are getting done. Genuinely excellent service.

Edit: Even though the below initial review is true and the move in was seamless, the service that was provided later was very low in quality. The person that was in charge of keeping the house where I was renting did not do a very great job and showed very little care for anything. Prior to me moving, the agency had failed to inspect the electric meter as well and that cause lots of issues for me and also was apparently a danger to the life of anyone interacting with the meter namely me. I had lots of issues where I pressingly needed help. I politely reached out multiple times, I called in an emergency and at some point the person responsible for the house, as I mentioned already, simply started ignoring their phone and not picking up. I believe Andrew Louis were working with a landlord that was difficult to begin with. I really do sympathize with that and how hard their job was due to that. But it just cannot excuse everything because at times just utter disorganization and lack of care showed lots on behalf of the agency itself.  I went to a viewing and said that sadly I am pressed on time, and even though I’ve had countless other viewings, if I were to chose Andrew Louis services, I’ll need help from them for a quick turn around for me to move in. I’m talking about moving in literally just in a week, where other agencies take up to 3 weeks. I asked the negotiator if that is possible and she said it is. She turned out to be correct, because I moved in super quick and they respected my request! At the viewing and later, my agent/negotiator from Andrew Lous was Vicki Burke. She was amazing. She helped me negotiate a few things with the landlord so I can get the most out of my money. Highly recommended!

I just wanted to drop you a quick note to express my utmost gratitude for the excellent service provided by Hayley and Andrew Louis during my house hunt.  From the initial viewing to finally renting the house, the entire process was seamless and hassle-free, thanks to their professionalism and dedication. Their attention to detail and prompt communication made the whole experience truly remarkable.

I am on the residents committee of a block of flats. The support I have had from Andrew Louis has been exceptional. Ed Wallace has helped so much with issues that have arisen. Nothing is too much trouble. His advice has been invaluable and is very much appreciated. I would also like to thank Lisa for her cheerful manner on the phone! You are a great team. Keep up the good work!

Have been  dealing with Dave in the block management department over a related sale. Dave has been a revelation , he is responsive,  friendly and gets the job done !!

Andrew Louis delivers first class service.  My experience and journey from making enquiries about an advertised property for letting, to viewing, referencing and sign-up was exceptionally fantastic.  Special thanks to  a very empathetic and knowledgeable  Property Manager, Katy Quinn who handled my enquiries, answered all questions in a professional manner and kept me fully informed, through out the lettings process. She's a real asset to the organisation. I would definitely recommend the services of Andrew Louise to friends and families :-

Have been with Andrew Louis for years and always received great service from all the team.  Specifically of late, Laura has been incredibly helpful and prompt on her responses, which is a great support when dealing with difficult situations.  Would happily recommend this company.  Amanda

I’ve been living in an Andrew Louis managed block for 5 years now and I’ve been really pleased with their service. Communication in particular is excellent, prompt to respond and they follow up on any issues to ensure they’re resolved. Special mention of Gemma, who is very professional, and Abbey, who has been great dealing with a recent repair required at my property. Keep up the good work guys.

Words are not enough to express the amazing and first class service I have received from  all the team at Andrew Louis, with an exceptionally outstanding service from Dave Orritt in particular. Their high quality work ethics, enthusiasm, customer liaisons, and proactive interactions in all aspects of the Sales department has been faultless. Noteworthy, that they really take the time to listen to your needs and execute the necessary actions to get results in a speedy and timely manner.  Would absolutely recommend this company for their services. It has been a great pleasure to have been their client and thank you again to the friendly and dedicated Dave and All the team at Andrew Louis and for the faultless service. Parveen

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Andrew Louis New Homes

Reviews, get directions and contact details for Andrew Louis New Homes

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