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Moss Bros.

  1. Basingstoke
  2. Basingstoke Clothing Store

Reviews, get directions and contact details for Moss Bros.

Moss Bros.
"Looking sharp at your next occasion is simple with Moss Bros – the UKs number 1 suit shop."
Address: 11, Wesley Walk, Basingstoke RG21 7BE, UK
Phone: 01256 321683
State: Hampshire
City: Basingstoke
Zip Code: RG21 7BE

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Robert assisted me in selecting a suit by making accessory suggestions and assisting with fitting. I loved a suit but wanted to check out other places in case there was something else, so I notified him. After checking out other stores, I returned to Moss Bros to try on some other suits in various sizes assisted by Robert. After about an hour of mixing and matching suits, I selected my perfect one and bought it right away. Robert was really patient with me and seemed to be interested in my needs, which was great to see. I cannot recommend Robert or this store highly enough; there is a fantastic assortment of suits, wonderful service, and incredible quality. The reason for four stars rather than five is the expense of the products; although the quality appears to be excellent, I spent £350 on one suit with a tie and socks but no shirt purchased. That being said, if I need another suit and am willing to pay more for higher quality, I will definitely return to this store.
As the owner of a middle-aged Dad bod and in need of a dinner suit that fits in a hurry! Rob served me, had me trying on jackets and trousers for fit and offered recommendations and within 3 days it arrived, great service, helpful and not patronising. Very impressed, I'll be back for a custom fit suit in spring that's for sure.
On Bank Holiday Monday, my husband and I popped in to the Basingstoke branch to be met with a lovely lady covering for that day who helped my husband find some shirts. One shirt was hard to find 3 in the Country. She left a message for the regular staff to follow up the next day. Next day we came back to pick up what we had ordered, minus the hard to find shirt. The member of staff by the till seemed apathetic at best. In regards to telephoning three shops, we were told he "will do it sometime this week." Five days later, my husband telephoned the shop, no news surprise surprise!. We visited a concession stand in Camp Hopson Newbury, who were extremely helpful and suggested that we try Next. We tried his suggestion and ordered online and we got the particular shirt the next day. Lesson learnt- DO NOT WASTE YOUR TIME WITH THIS SHOP. If you need a shirt, try the Camp Hopson concession stand or use Next.
Been here twice looking for items for my wedding day. Both times served by a young gentleman called Robert who was knowledgeable and extremely helpful. Thank you!
Really good quality suits and accessories. However the staff need better training as I was overcharged by £20 and then they were unable to refund it.
Wanted a suit for my daughters upcoming wedding. I used the ‘tailor me’ service where Ashley was excellent, he was knowledgeable and attentive as we daughter and I chose the fabric, linings buttons etc. even other members of staff were polite and engaging. I was kept fully informed about delivery into store dates. Good old fashioned customer service, I highly recommend this store.
Really helpful staff and great selection in store.
Don't bother using for suit hire. Shocking service. Used them for wedding suit hire and they didn't order our best mans suit despite being asked to, and we only found out 4 days before the wedding. They did not seem to care and did not help resolve the situation, despite it being their fault. They also blamed their system and said it was too close to our wedding for it to register bizarre excuse, despite being ordered some time ago. We're now left with mismatched suits for the wedding day. Don't give yourself the stress, avoid.
Fantastic Customer Service! - I had to quickly hire a suit for a black-tie event in Liverpool - due to my 'Lockdown bonus', my existing suit did not fit and I was travelling within two days - James the manager to the rescue! Not only did he sort out a suit for me on a busy Saturday morning, but also arranged a second, better-fitting, jacket to be delivered to my hotel from a local Moss Bros branch - by courier, at no extra cost. Brilliant!
Partner loves this place. Refuses to buy suits or shirts from anywhere else. Great customer service. Blue Light Card discount. They've just recently taken our order for our wedding suits. Really organised and helpful. Easy process. Completely stress free
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Moss Bros. map

Directions to Moss Bros. with public transportation

Basingstoke Bus Station 40 meters
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Churchill Way 170 meters
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St Michaels 190 meters
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Magistrates Court 260 meters
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St Marys Church 280 meters
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