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Reviews, get directions and contact details for Moddershall Oaks Country Spa Retreat

Moddershall Oaks Country Spa Retreat
Address: Country Spa Retreat, Moddershall, Stone ST15 8TG, UK
Phone: 01782 399000
State: Staffordshire
City: Stone
Zip Code: ST15 8TG


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Reviews
Great boutique spa. Friendly tranquil place. Fantastic food. Beautiful setting. Outdoor walk and bikes. Lovely little lake to walk to outside the restaurant. Lovely elemis treatments. Cozy, relaxing and a great way to take time out.
7 years ago (04-03-2018)
This was my first visit here. I came for the evening spa session. Arrival was brilliant with a definate WOW factor! The receptionist was very welcoming and nothing was too much trouble. She took us to the restaurant to fill our forms in and arranged for our complementary drinks to be brought across. After receiving our towels and robes we went into the hydro therapy pool area. We were the only ones in there however there was towels and empty (plastic) glasses lying around. There was also no cups available for us to have drinks of water. We then went to the outside pool and again there was lots of towels (There was 6 of us at this point) lying around. Worse though was the glasses around the pool and some food on the chairs and pool sides. A waiter brought a drink out to someone and we assumed he would remove the glasses/food - we were wrong! He looked at them and walked back inside. At no point during our visit were we asked if we wanted any drinks/food (which was advertised as being waited on). Overall the facilities were AMAZING but the cleanliness and overall customer service left a lot to be desired. I shall return but with lowered expectations.
7 years ago (24-01-2018)
Very nice grounds and setting. We went for a meal last night and it was posher than the normal place we go to. We had some vouchers for Christmas and managed to get my mom and dad to look after our two toddlers for the night. Upon arrival we were very lucky as someone was just pulling out and got a parking spot as there is not much car parking space there. Is it quite a walk to the restaurant down many corridors. The staff were very welcoming and allowed us to sit down early as we got there quicker than expected. The waitress was very nice and polite. I had the lamb and my partner had the steak. The portion size was not very big but the meal filled me up nicely. We both ordered dessert, we both had sticky toffee pudding. It was delicious but unfortunately my partner found a hair in her pudding and did not eat the rest after finding it. She was not charged for her pudding. This was such a shame as the rest of the night was faultless. The manager also come over and apologised. We both thought the tables were a little close together. We cannot comment on the Spa facilites as we went just for the Meal. Thank you.
7 years ago (13-01-2018)
We are planning our wedding here. Emma the wedding coordinator was simply amazing. Early days but we have been put at ease with the stresses associated with wedding planning. Best customer service experience I have had in a long time. Highly recommended seeing them.
7 years ago (30-12-2017)
We stayed here as overnight guests it is amazing peaceful place. Lovely to relax and unwind with all there hot tubs and spas lovely staff who are happy to help. Amazing food and service.
7 years ago (09-01-2018)
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