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Ming Kitchen

  1. Newcastle
  2. Newcastle Takeaway & Fast Food
  3. Newcastle Chinese

Reviews, get directions and contact details for Ming Kitchen

Address: 567 Durham Road , Newcastle NE9 5EY, XTW, GB
Phone: 0191 491 1611
State: XTW
City: Newcastle
Zip Code: NE9 5EY

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Reviews
very tasty food fresh and good portion size, it was very quick delivered by a polite driver , we order from here on a regular basis and every time the food is great , never had any issues and if there was I'm sure they would have done everithing possible to resolve .so yes 100% would recommend to anyone
Just had sombody else's, food order from Ming kitchen delivered to my door and then I had to clean it all up off my path outside my house... Ordered food for ourselves, food came, we didn't realise the order was wrong until the deliver drivers GF Rang up and told us we had the wrong bag, WE packed the food back up in the bag and the driver came to the door kicking off with us. He then took the food away and 'dropped' it all over the street. I went out to see what he was doing and if he was going to clean his mess up, to be given nothing but abuse from the driver. Shouting and swearing and being very aggressive towards myself and my partner. My neighbours all witnessed this too. I rang MING KITCHEN who were no help at all.
Would give it 0!!! Ordered at 8.10pm still not here at 9.30pm. called and told it was taken to another house! Got told to email just eat to complain! Did this and they, still not here after 20 more minutes, called back to say they had CXL my order because I did what they told me to complain! Ordered for the past year and nothing bad bit this! Was disgusting! He even said they would have refunded me and given my meal comp if I hadn't had complained to Just eat they told me to! Don't order from here! I don't understand how they can run a take away!
My comment on just eat somehow magically disappeared lol 0 stars! So last October after a long 13 hr day at work I ordered from here as I couldn't be arsed to cook or make anything, and found a black hair in my food needless to say it all went in the bin, total waste of money and by the time they did finally answer the phone it was too late to order elsewhere, she didn't seem to care/understand what I was saying possibly?! As the lass on the phone was like so what do you want?! Haha I wanted a bloody refund she then begrudgingly stated I would get a free meal next time I order not a hope in hell!!! I just want my money back!!!
The name says it all..MINGing. We ordered plain noodles and repeated myself 3 times on the phone and was given them with bean shoots in, then the owner was implying I was lieng on the phone and refused to deliver the correct order because they were "too busy" We also ordered chicken in batter and physically couldn't chew it because it was so hard. Other food was bland and just completely tasteless. Absolutely disgraceful customer service. Certainly will not be ordering from here again and I will make everyone aware of this shocker of a take away place.
Best Chinese takeout in low fell - also super quick and tasty! Thanks!
Would give zero stars if I could. Always delightful finding meat in a meal meant for a vegetarian...not! Even better is when the owner accuses you of lying about finding a piece of meat in the food! Avoid at all costs, there are far better restaurants along the Fell.
Ordered a meal from this take away using Just Eat, while eating the food I discovered a black human hair, then another and another. I called the restaurant and the only thing more disgusting then the hair in the food was the attitude of the lady on the phone, Not only did she clearly not care, She didn't even say sorry, she said because I ordered using Just Eat I had to talk to them, What a joke. Genuinely can 't believe it. Avoid like the plague because quite frankly you'll probably get it from here.
Rude service, service was even worse when I suggested to pay by card. I was treated like muck on A show when trying to pay via card, despite how common it is now. This happened to multiple people after me. When I asked why they did not accept card, the rude man said "we accept card only". It is 2018 and with the added pressure of Brexit, businesses need to adapt and be kinder to customers, if they hope to survive. Food was bad too and also overpriced. My advice, go to a Chinese restaurant and pay less, or better yet... Go elsewhere that will offer you better service and better food for a fraction of the cost. I hope their low rating from others shows this. Very sad to see a business lose all their potential. DO NOT VISIT!!!!!!
Food was over half an hour late. When it finally arrived it was cold. Tried to ring the restaurant but the line was constantly engaged. Was it worth the wait? No absolutely not. If you want hot tasty food delivered on time I'd definitely not order from Mings Kitchen. Husbands chicken in "cantonese" sauce was actually in sweet and sour. So they didnt even get the order correct. Not really even worth the 1 star.
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