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Reviews, get directions and contact details for Midland Scooter Centre

Midland Scooter Centre

About

MSC - Britain's Largest 100% Scooter Dealer! Here at MSC we live and breathe Scooters, based in Nottingham we are your number one choice for Scooters. *All finance offers are subject to status.

Address: Pasture Rd, Stapleford, Nottingham NG9 8GG, UK
Phone: 0115 939 2713
ku.oc.sretoocs@strap
State: Nottinghamshire
City: Nottingham
Zip Code: NG9 8GG

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 1:00 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


related searches: Midland scooter centre parts, Royal Alloy scooters nottingham, Lambretta nottingham, Motorcycle repairs Nottingham, Electric Scooter shop Leicester, Aprilia nottingham, Moped Nottingham, Motorcycle dealers Nottingham
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Reviews
Long overdue 1-star review. I bought a brand new aprilia tuono v4 factory in 2022 from these, after putting my deposit down it was 10 weeks until I got my new bike, 10 weeks and not 1 single phone call from them to update me with west was happening, I think I phoned them twice in this period to try and find out when it would be in. On the 2nd call, I was told he was just about to call me as it was now in. They are prepping it, and I can collect it the next day. Great news, so I decided to have the Thursday off work to collect it and have a bit of fun. Thursday afternoon, I'd not heard anything, so I'd have a call to be told they're having problems installing the race map, and it's not ready. Fair enough, I'll have Friday off as well then. Eventually, on the Friday, it was ready to pick up, awesome. The bike looked amazing, but I was sort of rushed out of the shop they didn't even show me around the bike, but I've finally got my bike, so I didn't care too much. 600 miles down the line booked in for the first service, took it down, and collected later that day and off I went. Then I noticed the bike water temp was 115 degrees whilst at a railway crossing, so I called msc, who told me its a common thing with the v4s and that the coolant aprilia use is not the best, so it gets booked in under warranty for a while I wait appointment as it's not a big job. I take the bike in and get told to pick it up in 4 hours time, I told him I booked it in as a while you wait appointment to which he relied well you can wait if you want but it'll be 4 hours, so I annoyingly book a uber, get home and I'm home 30mins and my phone rings to say it's ready AND THAT THEY'RE CLOSING EARLY AT 12 BECAUSE THE QUEEN HAS DIED. I was fuming, I got a taxi back to msc which in total cost me around £45 then the bell behind the service counter charged me for the coolant, so I'm fuming even more at this point but keep my cool and decide I'm done with this place. I've since been told by another aprilia dealer that they shouldn't have charged me for the coolant at all. It's a job to be done under warranty.nNow, this week, my asv brake lever installed by msc as an extra is flapping around in the wind, so I take to my new garage, which is great btw. We're all looking at the lever a bit confused, so do a bit of investigating to find the part number doesn't match and is not the correct lever for my bike, so whatever they had bodged inbetween the lever and mastercylinder to get the bike out the door has fell out or broken! What is wrong with you people! It's a front brake lever! probably the most important thing on a bike! and you're cutting corners to save a few quid! Shame on you all!nSo if anyone is looking for a bike I'd avoid this place like the plague!
Absolutely disgraceful service fromnMSC, on the 28th November 2023 i bought a brand new Moto Guzzi V100S for £14700 and the additional panniers for £850, a total of £15550.00 at the time of dealing with the 2 salespersons it was pleasant, the issues started when they delivered the bike. Delivery was arranged for the 8th December 2023 following pdi, they called and asked if they could drop it off earlier this being 5th December 2023, this was agreed and they turned up at 6:45pm in the hours of darkness so I could not inspect the bike throughly, within 10 mins they had left and when I was able to get the motor bike in the garage under light I could see marks/damage, the main frame had 2 big scratches through the paint finish, the engine mounting bolts looked tampered with because the paint alignment marks were now not aligned, I looked further and I was horrified with what I noticed next, the engine had extensive corrosion and the paint was flaking off, the radiator bolts were loose and one fell out, all this on a brand new motor bike with only 1 mile on the clock.nnI immediately sent an email within 10 minutes to MSC showing all the issues and rejecting the motorbike. The following day one of the directors called myself and agreed it was not acceptable he also stated it arrived like that with themselves from moto guzzi this was alarming because they should not have sent the bike out like this and the pdi could not have been done correctly because these issues would have been noted and I’m sure the radiator bolts should not be loose and fall out.nnThey could not get a bike till nxt year and tbh I didn’t want to buy another from the dealer because the way the bike was delivered knowing full well the damage and corrosion so how can you trust a dealer whom operates like this, they sent the bike out in such a poor state and it did not reflect a brand new motor bike so I asked for my money back, this I had to ask repeatedly, I was informed by the other director ‘it’s only minor cosmetics we can fix it under warranty’ the bike was brand new and under the consumer rights act 2015, goods you supply should be of satisfactory quality, this bike was not of satisfactory quality, she refused to repay all my monies and only offered a partial refund, nxt step is small claims.
Purchased my new vespa from them great shop has everything you need and you are treated very well. They are polite and very customer orientated
Love this place, friendly staff and good selection of scooters and stock. Always up to date on new items available. UPDATE 27/4/24. Me and buy went in to look at new Mp3's week or 2 back and ended buying 2. Week later on rd. Great turnaround 1st class
Came to the shop to get a part ordered for my bike. Fantastic service and extremely nice workers. They helped me straight away and managed to get the part I was looking for. Thank you
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