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Boots

  1. Nottingham
  2. Stapleford Book Store
  3. Stapleford Store

Reviews, get directions and contact details for Boots

Address: 2 Church St, Stapleford, Nottingham NG9 8GA, UK
Phone: 0115 939 1589
State: Nottinghamshire
City: Nottingham
Zip Code: NG9 8GA

opening times

Monday: 8:45 AM – 6:00 PM
Tuesday: 8:45 AM – 6:00 PM
Wednesday: 8:45 AM – 6:00 PM
Thursday: 8:45 AM – 6:00 PM
Friday: 8:45 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
I am very disappointed with the customer service at the Stapleford branch. My husband collected my prescription on my behalf, but the cashier mistakenly charged him for two prescriptions instead of the one we intended to pay for. When we returned to Boots to explain what had happened, they simply asked for my name and my husband's card. No apology was offered for the oversight, even when my husband inquired about how this could have happened. We were informed that it was likely a new staff member in training.nnWe also had to ask how long it would take for the money to be refunded; only then were we told it would take three working days. This experience reflects a complete lack of customer service! It is no wonder that so many people are turning to online pharmacies. If this trend continues, traditional chemists may become a thing of the past!
Have since moved to another pharmacy as i don't have the time to wait it a very long queue to then be told only half of the prescription is done yet I had been sent a text notification.
Do not answer the phone, and actual service for texting when your medication is ready needs you to enquire even though they have had the prescription from your Doctor days before. For a chemist a poor show, was so very much better with extremely helpful and lovely staff before Boots took over.
All ways get a text when persciption is ready polite services
Everyone working in this store is a delight to deal with. They are extremely patient sorry, knowledgeable & helpful.nnI used to have my Boots prescriptions delivered but they were useless & unreliable. In-store however, if an online prescription is taking longer to process than normal they will do all they can to see it is prioritised.nnThe only downside is that they are no longer open on a Saturday. That’s a very poor decision taken by Boots PLC.
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