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Reviews, get directions and contact details for Metro Cars

Metro Cars
Address: Metro House, 148 Tonge Moor Road, Bolton BL2 2HT, UK
Phone: 01204 366366
State: Greater Manchester
City: Bolton
Zip Code: BL2 2HT

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I ordered a taxi on two occasions and the service was terrible. I can't believe I'm having to put a 1 star and bad review for this company. The first time I booked a taxi they told me it would be half an hour and after 45 minutes of waiting in the rain, a taxi arrived and I asked the driver if this was my taxi. I was then informed that no taxi had been booked for me at all, I was then told to get in and he would take me. I got in the taxi and then the driver made me call the company to then get them to confirm he could take me and he would not drive until this had been done. Then this morning I called and booked a taxi to the train station was told it would be 10 minutes. Again after waiting 25 minutes, I call back and was told it would be half hour or longer. So thanks to them I have now missed my train! I really advise this company work on their communication and business skills. Otherwise your wasting your time booking a taxi with them!
7 years ago (17-05-2018)
Ordered a taxi today , did not get told I'd have a long waiting time until I rang back 20 minutes later. Lady in the phone said "be another 10 minutes yet is that okay" so I waited again. It has now been another 30 minutes with no cars in sight l. 50+ minutes total you should be ashamed of yourself peak time/day or not.
7 years ago (13-04-2018)
Said the taxi was on the way. Turned up 45 minutes later. Taxi driver offered no help loading the boot (was a fair big shop) Then throughout the journey payed more attention to his phone than the road. Then when we got to our destination was offered no help with the shopping.
7 years ago (24-04-2018)
Shite service!!!!! Hopefully Uber or another taxi service will take over... Customer care is shocking and clearly everyone agrees with other reviews posted about Metro.. this company is not up to any standard at all!!!!!!!
7 years ago (19-05-2018)
booked a taxi 40 minutes in advance. for 8:15 so i would be early for work. arrived at 8:44.. despite me ringing up every 10 minutes to say it still isn't here.. was then told on the last phone call the driver had gone home and they had to send someone else, now really late for work! wouldn't bother touching their service.
7 years ago (04-05-2018)
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