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Reviews, get directions and contact details for McDonald's

McDonald's
Address: Loaning Meadows, North Road, Berwick-upon-Tweed, Galashiels TD15 1UN, UK
Phone: 01289 304890
State: Northumberland
City: Galashiels
Zip Code: TD15 1UN

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
On the whole this is a pleasant restaurant, staff that served us were friendly, the food was freshly cooked and warm. The toilets were relatively clean. The only thing was that the soft drinks machine was broken so no cold drinks which is why I gave it 4 stars.
It's a McDonald's, you know what to expect here.nThis one is compact, neat and in a great location just off the A1.nAll good with food, the order was quick and easy.
We used the drive-through twice, and we were missing food items on both occasions the first time I had driven back to my holiday cottage so we did without the second time I checked my order in the carpark even though we mentioned about the first time they still got it wrong.
Poorest macdonalds I’ve ever had. Food was soggy and chips were about an inch long and needed cooked properly. Service was poor, too much carry on behind the counter
The food here was great we went for breakfast, the syrup ran out on their drinks machine for my Coca Cola, so I just said to the man could I have a new one, after a couple of minutes he gave me the same coke back or at least the same batch from the machine, I took it back and just told him the syrup from the machine had ran out I’m only getting the fizzy water. He told me I’m wrong he said “do you want a bottle of water instead” I said no I just want a coke he said “you have had a coke twice choose another one” he said this aggressively which is ridiculously over a drink, looking down at me over a coke made me feel terrible, I asked him three times just to try the drink and he would know what I mean whilst keeping calm and respectful, after this he half-arsed asked the drinks guy to “sample the coke” the drinks man in a stuttered voice said “oh it needs changing” I could not believe the drama that had been caused over a silly drink and the way I was spoken to by this McDonald’s employee was disgusting, no sir you are not better than me just because I wanted a new coke. But it was amusing how much he changed his attitude once he realised he was in The wrong, this time bringing the drink over to the table and thanking us, as he knew he was in the wrong.nnPlease Berwick McDonald’s staff, get an attitude adjustment, before you say the wrong thing to the wrong person.
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