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Mayfield Medical Centre

  1. Farnborough
  2. Farnborough Health

Reviews, get directions and contact details for Mayfield Medical Centre

Address: Croyde Cl, Farnborough GU14 8UE, UK
Phone: 01252 541884
State: Hampshire
City: Farnborough
Zip Code: GU14 8UE

opening times

Monday: 8:00 AM – 12:30 PM, 1:30 – 6:30 PM
Tuesday: 8:00 AM – 12:30 PM, 1:30 – 6:30 PM
Wednesday: 8:00 AM – 12:30 PM, 1:30 – 6:30 PM
Thursday: 8:00 AM – 12:30 PM, 1:30 – 6:30 PM
Friday: 8:00 AM – 12:30 PM, 1:30 – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
When we first joined this surgery everything was fine with no problems, roll on 1 1/2 yrs and the service has rapidly gone downhill. Having to wait for prescriptions because they don't send them to the chemist, our treatment has been amended by admin without our prior notice or communication. They have been incredibly rude over the phone and and times unhelpful. Now you can't even book an appointment as they just can't cope with everything. The easiest way to get an appointment is calling 111 who can book something for you over the phone.nWe also had to pay £70 for 2 letters from the Dr and it took them 109 days to type these for us and get making excuses when we questioned them.
If I could give 0 stars I really would. this doctors surgery used to be fab when Dr pollard and Dr Moore etc were there. Now you have no chance of getting an appointment or phone call for that matter, anything not urgent you're certainly stuffed! saw a paramedic with my 4 Yr old as thought she had a uti got told she's fine 2 days later am at out of hours with her to be told she has one and needs strong antibiotics. if I could move now, I most definitely would. no care, no continuity, no follow ups just an absolute mess
I have been waiting to be treated for my condition for a very long time and now that occupational health from work is willing to help, I have yet again needing to wait for the referral that won’t take them 5 minutes to do… this GP surgery is basically useless. They are not very helpful and if I can give negative stars I would.
Worst GP practice ever, regardless of how much pain you have, the answer is always no appointments available to get a prescription, call 111.nnSince my review, I have been contacted by phone by the practice manager who assured me that a new triage system is being implemented to improve appointment bookings.nnThat said, I am still disappointed in the service, a fit note request was made on the 20th of Jan and still no response to my request received to date. Very poor service.
I waited weeks for an appointment for me to get a message the day of my appointment that it has been cancelled. The message stated that I need to call next week to find another appointment! The surgery should be rearranging appointments for the patients when they cancel not expecting the patient to have to weeks again. For me this is a serious appointment they have just cancelled and when I called the surgery I was laughed at by the receptionist and then hung up on! No care within this company whatsoever
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