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Matalan

  1. Morecambe
  2. Morecambe Department Store

Reviews, get directions and contact details for Matalan

Matalan
"From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families. We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running."
Address: Sunnycliffe Retail Park Mellishaw Lane Heaton With Oxcliff, Morecambe LA3 3FE, UK
Phone: 0333 004 4444
State: Lancashire
City: Morecambe
Zip Code: LA3 3FE

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info
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Reviews
Lovely store overall On our most recent visit there were buckets throughout the homeware section from a leaking roof which was a little concerning. We had a good look around at everything and noticed the Plus size section was pretty non existent. We checked the online store and found plenty though, although I'm sure larger sized people may want to be able to try items on in a changing room store; rather than having to wait for a delivery. Not many shoe sections either
Son was so excited to get a paw patrol you however it was the last one and there was 2 pieces missing! One of the pieces being worth £6.99 alone, I took it to the till and asked if we could have some money knocked off seen as it was missing pieces we were offered £1 off it! We ended up leaving everything and my son was very upset, the manager/supervisor was rather rude to us and we will not be returning, can not sell items with pieces missing for full price
Nice products and tidy shelves and hanging rails. It was a disappointing long wait at the tills as one of the self checkout tills was not working.
As usual, found things great to wear, also managed to get their 10% off offer.
Easy store to walk around and for access, good stock of clothing to browse
Self checkout always ruins the mood. Shopping should be a pleasant experience why do you make your customers WORK?!? I have a job and it's not working at the till. Since self checkouts I am avoiding all Matalans and only go if absolutely nessesary. Think about it I am sure I am not the only one. Today for a 54 pound shopping I spent 30 mins at the checkout and had 4issues needing assistance. Terrible shop.
Good shop with wide choice n reasonably priced
Great shop great seasonal clothing collection. Plenty of space to move around safely during covid. Plenty of free parking spaces. Good size store.
Store has been revamped since our last visit and is a much nicer layout. Main store area clean and tidy. It's a shame the same can't be said about the toilet! It's a disabled loo with baby change facility. It was not clean, cobwebs and flaking paint, floor unclean. The loo roll was on the floor not in a holder, making it difficult if not impossible for a disabled person to reach it. And finally the loo door lock was broken so didn't fasten as it should. The state of the loo is why this gets 3 stars not 5.
Such helpful customer service as I got seen by a lovely young lady at the checkouts straight away when entered the Unit Building regarding a parcel pickup. She was very helpful, kind and understanding. I then got seen by another lovely lady who was helpful, kind but seemed to be apologetic although it wasn't at all any of the staffs fault to why my parcel had been dropped off at matalan. I cannot thank you enough for all your help regarding a parcel pickup.
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