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Matalan

  1. Blackburn
  2. Blackburn Clothing Store

Reviews, get directions and contact details for Matalan

Matalan
"From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families. We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running."
Address: Lower Audley St, Blackburn BB1 1DG, UK
Phone: 0333 004 4444
State: Blackburn with Darwen
City: Blackburn
Zip Code: BB1 1DG

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Staff too busy chatting instead of serving and keeping the store tidy!! Queue was lengthy as only 1 lovely quiet girl was serving and getting stock off the shop floor for the customer whilst the other 2 stood chit chatting took me 10mins to just return 1 item.
I know it's a sale season but it's also not a messy season either. The whole shop is a mess, like a jumble sale. Not an enjoyable experience at all.
Shocking service the whole store is a mess and I was told I need a receipt to exchange something for a different size even though the tags were still on, I think you need to educate your staff better!!!
Certain members of staff for the store are extremely racist towards Asian minorities who find it difficult to speak fluent English. They are extremely rude in terms of their facial expressions alone. I have witnessed multiple occasions of Muslim individuals being treated unjustly by White English female staff at this store. What a horrible thing to witness. After seeing another incident today where an English women was given 5* customer service compared to a Muslim couple who were treated with worse than 1* customer service. The English staff lady was being extremely rude to the Muslim couple, they simply asked about a price of an item and she aggressively yelled the price to them, shaking her head and threw their items in the bag. Her body language was disgraceful. Just because they were Muslims and couldn’t speak fluent English? I’m sorry but I’m sure the job role of a customer assistant involved informing customers about the prices of items, YOU ARE A CUSTOMER ASSISTANT, YOU ASSIST CUSTOMERS NOT PICK AND CHOOSE WHO YOU WANT TO ASSIST BASED ON THEIR LOOKS. Bearing in mind the Muslim couple did acknowledge her disgusting behaviour but just chose to walk off instead of argue with a narcissist racist English women. Why didn’t the English lady get treated the same? Oh because she’s ENGLISH. INJUSTICE AT ITS PEAK. I hope my complaint to the security officer does reach management and they remove this particular staff member from her job because she’s doing an awful job at it!
It's a good store but recently a homeless person has started to loiter between the entrance and exit doors asking customers for money. I sympathise but this is not appropriate
Poor service , when asked to speak to a manager couldn't call her to the desk I got told to go to the other end of the store and she might be there and to speak to her
Extremely grateful and nice staff online team and costumer services Very helpful. High quality things available on a good price range. Easy to return and click and collect service.
Great quality and low price.
Good quality products. Wide range of clothes for all the family. Also home wear & toys. Competitive prices. Fitting room available. Free parking. Helpful friendly staff.
Great value for money, good variety of clothes, especially for kids
Comment on this business

Matalan map

Directions to Matalan with public transportation

Darwen Street 140 meters
1
12A
12C
2
22
481
59
Blackburn Arena 190 meters
12C
22
481
59
Darwen Street 210 meters
1
12A
12C
22
481
59
Mincing Lane 260 meters
1
12A
12C
2
22
481
59
Interchange 300 meters
12A
12C
152
22
481
59

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