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Marks & Spencer Ballymena

  1. Ballymena
  2. Ballymena Store

Reviews, get directions and contact details for Marks & Spencer Ballymena

Marks & Spencer Ballymena
Address: Broughshane St, Ballymena BT43 6UG, UK
Phone: 028 2565 1129
State: Ballymena
City: Ballymena
Zip Code: BT43 6UG

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 1:00 – 6:00 PM

Update Info

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Reviews
I’m writing about an incident that took place on 1 May 2026 at around 10:45am at the M&S Food store in Ballymena.nnWe were using the self-checkout when the machine froze. A member of staff, an older lady, came over to help but appeared visibly irritated. She started adding items incorrectly despite us trying to explain the issue. When we politely attempted to clarify, she responded rudely and told us not to interfere.nnShe then walked away, and we noticed she had added too many doughnuts each costing £2, including an extra 3–4 items. When we pointed this out, she removed them in an annoyed manner and said, “Is it okay now?” in a very hostile tone.nnThe whole interaction felt unnecessarily tense and unprofessional. It was disappointing to be treated this way over a simple issue with the self-checkout. I hope the store can address situations like this and ensure customers are treated with basic courtesy.
Marks & Spencer is probably the busiest shop in the Fair hill shopping centre. It has all the usual departments mainly clothing and home items but the crown jewel has to be the great food court! Fresh produce always available as well as flowers and their sauces and ready meals are hard to beat. Also a cafe/restaurant upstairs so if you want to spoil yourself visit the food court for a treat.
Great spot, not the biggest food hall but fast and efficient tills meaning a quick in and out is possible even at Christmas. I found the staff very friendly and helpful!! The cafe was clean and well staffed and to be fair was a lot more pleasant than the other M&S cafes in the provence.
A good M&S with an excellent food court. Their menswear department can be hot or miss, but they have good staples of clothing eh chinos, shoes, underwear and basic t-shirts
I went to M&S BallymenanBallymenannAs a store the foodhall was typical.nnCoffee shop was the worst I've ever been to. It was freezing in there.nnMen's department was poor re. Range, choice and colour.nnWho are the buyers for this store?
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