Maplin

Went in store to look for a new graphics card. Wanted it for the weekend. Guy said I would definitely have one for the weekend, rang head office to be sure, showed on computer screen to prove to me I would get it and I would have to pay, paid over £600 Never arrived!!! Told was too late to order so I had conflicting stories. so much for supporting local businesses I'll go online next time.

Do not visit this store! I attempted to return a product and the manager Robert is a arrogant jobs worth I have spent over £2000 in this store within 2 years. Customer service was also useless. You would think a company this size would hire some intelligent staff.

I'm in here a lot and can spend anywhere between £300 to £1000 a month Pros: Staff are always really helpful Have some items that are hard to get in other shops Return's are usually straight forward Cons: Less and less stock available in store and sold as online only Prices are shooting up Quality is not as good as it used to be. Most of the staff know me now so leave me alone but it's really annoying having someone stood at the door as soon as you walk in to follow you around. This used to be a shop for the hobbyist to buy components to build projects. now more for Joe blogs to buy ready made stuff from China.

Got everything I wanted. Only niggle is that the gift voucher I had wasn't recognised and the counter staff had to ring customer support to get it fixed. It took about 20 mins to resolve, but we got there eventually.

Two stars to the company but 10/10 maximum stars to Greg. Absolute wealth of information on some drones I was looking at. I had questions that I couldn't get online or by ringing maplin customer service useless btw. Definitely an expert in dronology & a pleasure to talk to. Thanks Greg.

Good selection of electrical products. Giving you great ideas of gifts and improvements you can do. Also they have some excellent weekly deals.

Extremely helpful and attentive staff Only wanted a microwave fuse but I was well impressed with the staff and their helpful attitude Got talking to a member off staff on way out ... very helpful ... I will be going back to buy their latest cctv package along with my friend who also wants one Nowadays , people are quick to complain about poor service but the staff at Maplins in St. Helens should be recognised for the complete opposite Very impressed indeed and a credit to the company Ian pitt Widnes

I'm not being sexist but the woman staff just dont have a clue when it comes to anything electrical. They have a huge range of security and ip camera's one of which i'm sure i was looking for but i left with nothing because the woman that jumped on me as soon as i walked through the door didnt have a bloody clue what she was talking about?

Absolute legends. Having a few problems with my overheating Pc so went to the St Helens branch and was helped by the store manager who helped me to get the right products. Can't praise the guy enough or his staff.

Staff very helpful also did me a price match on the goods I bought and told me how to use the repeater and it worked brill wifi now faster Mrs e gribbin