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Reviews, get directions and contact details for M&S Ayr Heathfield Foodhall

M&S Ayr Heathfield Foodhall
Address: Unit 17 Heathfield Retail Park, Heathfield Road, Ayr KA8 9BF, UK
Phone: 01292 512115
State: South Ayrshire
City: Ayr
Zip Code: KA8 9BF

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Whilst the content of the football is excellent This is the 2nd or 3rd time it has taken the lady at the coffee shop over 20 mins to provide my coffee, despite no queue I think this is wholly unacceptable and something needs to improve and soon
While in store on Friday 16/8/24 my 4 year old grandson had climbed on where baskets go at checkout the rude person on checkout shouted at him 3 times to get down before I had a chance to deal with I do think she was management of some kind but she had no right to speak to a child the way she did if I hadn’t been feeling ill I would have dealt with her in store but my grandson can be hyperactive at times like most kids but she had no way to know if he had adhd or any other problem she was that busy shouting at him she couldn’t even look at me and went off till before I was checked out her service and attitude was absolutely horrendous and my next visit I will be asking to speak to the manager absolutely shocking behaviour towards a young child even the customer she was serving and couple behind me were embarrassed by her attitude
I had started using this as my local upon moving to Ayr recently and I'm very impressed. Great selection of food, very affordable, always clean and the staff are lovely - a young lady by the name of Rachael in particular, always very pleasant to speak with and highly knowledgeable, she is an asset to the company.
Superb choice, excellent, tasty food, as usual we ended up buying more than we meant to, due to the fact that we couldn't make our minds up as to what to buy.. To top it off there was a beautiful sunset viewed from the carpark.
The store still had 6 minutes till closingnWhen the security guard loitering at the front door place his hand on my chest instructing myself that I could no gain access due to the store closing soonnI explained I was only going to be a second as I had one item to buy to which again I was told no so deflated I walked away as he shouted you can report me I don’t carenMyself and whole family frequently use the store and feel outraged
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