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Ladywell Medical Centre West

  1. Edinburgh
  2. Edinburgh Health

Reviews, get directions and contact details for Ladywell Medical Centre West

Address: 10 Ladywell Rd, Edinburgh EH12 7TB, UK
Phone: 0131 334 3602
State: Edinburgh
City: Edinburgh
Zip Code: EH12 7TB

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
"Call later in the week" "Call back later tomorrow morning at 8am" "No appointments until next week." these are the responses i get 90% of the time even when I call early in the AM. I leave this review after having my partner go through quite a horrible experience, and explaining to the receptionist the urgency of why she needs an appointment. "We are fully booked" "We do not have emergency appointments" "She can drop in tomorrow morning" (Though I told them she can't due to her last chance at an exam.) She was so insensitive, careless, and rude. My partners condition is so bad we rang 111, and they actually had to contact Ladywell via FAX, and then they suddenly magically had an emergency appointment! It's appalling! If I could leave zero stars I would! This place needs to be completely re-done.
8 years ago (12-09-2017)
Doctors themselves are pleasant, but like many other reviewers here, I have also been put off by the reception staff. My partner also has issues getting appointments, and seconds my opinion on the receptionists. Usually I try to avoid using the doctors as much as I can because of this, and will continue to do so.
8 years ago (28-11-2017)
Dr Williams is very helpful and understanding at dealing with sensitive issues, however I've been treated horribly by the reception staff who seem very insensitive to the vulnerability that most people have when visiting the doctos. It's never a pleasant experience however they make it far worse than it needs to be.
8 years ago (05-09-2017)
Some of the best Doctors in town; some of the worst receptionists as well
7 years ago (06-03-2018)
Dr Williams is good, and the location is perfect for me. However, reception is rude and strangely almost fearful of being warm and engaging. And some of the other doctors are quite arrogant. I miss my previous GP practice (Bruntsfield) but sadly am out of cachement.
8 years ago (06-03-2017)
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