La Favorita

Took exactly 3 hrs between order confirmation and the door bell ringing. Had time to call a dozen times, with not 1 answer, walk round to the shops, buy a pizza, cook it, eat it and then la fav arrived stone cold. There are several superior quality pizza places in town that don’t have the consistent ordering, delivery and service problems of La Fav. Do yourself a favour and use one of them.

Delivery is always late at least 30-35min and when called to ask what’s happening, staff is always very rude and says “they don’t know when it will arrive”. Today as not an exception. Women on the phone wouldn’t even say sorry. She just said “I don’t know”

Late deliveries, very impolite and unhelpful staff. Most of times pizza arrives cold, as they fail to deliver on time

It is one of the best Italian woodfired pizza i have tasted in Edinburgh. Will surely try it again.

Soggy, undercooked pizza. Topping slid off when picked up. Uncooked dough underneath. Pretty horrible.

19/03 As the first review says when hot it’s the best pizza in town but it’s now just cold on delivery, then to get a refund it’s several phone calls whilst waiting on the cold food to be collected. Old Is the best pizza in town ... when it’s hot. The number of times I order and it’s barley warm is very surprising when everything from the group is normally perfect.

Terrible service - no one answered the phone and our delivery never turned up. Wouldn’t recommend.

I can't fault La Favorita, their pizzas are the best I've ever had, outisde of Italy. The smokey wood fired taste, the base, touch of oregano, the quality of ingredients are genuinely mouth-watering. Having had quite a few deliveries, I find collection is the best method. I have noted that they have reheating instructions on the box now. I do pop it in the oven for 2 or 3 mins on a pizza stone after collecting it, unless it was fresh out of the oven. To be completely honest, I would eat it cold for breakfast too. It's a shame they no longer sell the chicken broccolli pasta and I don't find their arancini that good. The last few times, they have been overcooked and far too expensive for what you get. The calamari has been excellent on occasion, on others, not the best. I find their pizzas are mostly consistently excellent. Having tried many others in the area, there is no competition. Apart from their garlic bread, I have found somewhere that I prefer but the pizzas.....faultless.

Oh how the mighty have fallen - placed an order 17:45 on a Thursday night with La Favorita through UberEats. After 1.5hr wait for a 10” pizza I called and was told my order was on the way. After 2hr wait I called again and the story had changed “there has been a mix-up and the order is being remade and delivered”. No apology or explanation. 5yrs ago I wouldn’t have ordered pizza from anywhere else, these days it’s anywhere but La Favorita.

The worst pizza I've had since....the last time I had La Favorita delivered 2 years ago, apparently I had to remind myself why I don't order delivery from here. I struggle to reconcile how one restaurant group can summarily have my favoritate Italian restuarant Vittoria's and the worst pizza delivery service in Edinburgh. The food was quoted as arriving in 60 minutes....it took an hour and a half and when it arrived the food was either cold or lukewarm; no one else in Edinburgh has ever delivered my pizza this cold. Asked for pre-sliced pizza and it was not, which is minor but shows that they are clearly just skimming the orders not actually reading them. No notificaiton that our order was going to be late or an apology; ordered on a Tuesday evening as well so not even a traditionally busy night where you would expect delays. Don't waste your money.

Directions to La Favorita with public transportation

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