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ŠKODA North Down

  1. Newtownards
  2. North Down Store
  3. Newtownards Car Dealer

Reviews, get directions and contact details for ŠKODA North Down

ŠKODA North Down
Address: 5 Greenway, Bangor, Newtownards BT23, UK
Phone: 028 9131 0707
State: North Down
City: Newtownards
Zip Code: BT23 7TP

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Bought a car through a finance company. Dealt with William, was told repeatedly by finance company that the dealership needed to proceed with handover, contacted dealership and they kept referring me back to finance company, also stated car wasn’t ready as was “with mechanic, ensuring it was ready”. Was supposed to collect car on a Tuesday/Wednesday and wasn’t able for another week.nGot the car, drove it out of the show room and heard a large “clonk” but being a novice thought, it just isn’t my other/previous vehicle so maybe nothing to worry about. Sure it had been with the mechanics….n3 weeks post sale, engine light comes on, asked my husband to jump in and he points out the large noise coming from the car, which he feels was a bush needing done. Contacted Mervyn Stewart and got a particularly ignorant woman on the phone who stated they couldn’t look at the car at all, even put it on a computer until the Monday this was Thursday. She advised that if the car hasn’t changed at all in regards to driving, drive away! Stated I had a large family and also a community nurse who relies on my car for my job so asked was a courtesy car being provided on the Monday, a few clicks of her computer; no we don’t have any….. nAdvised her that wasn’t good enough when I’d had the car 3 weeks and physically needed one for my job. Was then offered to bring the car in that day for it to be put on the computer. Agreed.nCalled me back 10 minutes later, too busy to do that today but could I bring it in tomorrow as mechanics in form 8.30, I agreed.nArrived into Mervyn Stewart around 11amat my inconvenience as I’ve just purchased this car with 4/5 of my kids to be met by said woman from the telephone with her arms folded. “Yes” she shouts from her desk. Explained who I was; “ I asked you to be in here for 8.30” I reminded her, she in fact did not specify a time and merely suggested I come today and that they were in from early….. this wasn’t doable with 5 kids!!nShe then looks at her colleague and says, “well there’s not much we can do is there?” !!!!!!nHer colleague was mildly more helpful but the whole experience is beyond shocking. I’ve purchased many a car but never met staff so rude and unhelpful with such attitude! Don’t recommend
Great selection of new, nearly new and used skodas. In various models and standards. Customer service was handled well and once I had specified my interests I was guided through my options until I was happy. Part exchange possible and I have been happy with post sale support and help so far. Jonathan was helpful and patient and listened to what I wanted and the direction I was going in with my purchase.
Recently Just got a Fabia, The service was excellent from start to finish. Charles Hurst could learn a thing or two from Mervyn Stewart.
Very friendly and helpful staff, nice atmosphere.
Purchased car 2 months ago.transferred money infront of the staff but they made me to wait in the showroom for long time on the day of car purchase to make sure that they get payment in account. Now, even after 2 months staff didt give me the reciept for the payment i made. Contacted many time with no response.
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