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KFC

  1. Prestwich
  2. Prestwich Restaurant
  3. Prestwich Food

Reviews, get directions and contact details for KFC

KFC
Address: Bury New Rd, Prestwich M25 3AB, UK
Phone: 01483 717000
State: Greater Manchester
City: Prestwich
Zip Code: M25 3AB

opening times

Monday: 10:30 AM – 11:00 PM
Tuesday: 10:30 AM – 11:00 PM
Wednesday: 10:30 AM – 11:00 PM
Thursday: 10:30 AM – 11:00 PM
Friday: 10:30 AM – 11:00 PM
Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 11:00 PM

Update Info

related searches: KFC near me, KFC menu, KFC delivery, KFC Pilsworth, KFC menu UK, KFC UK, Just eat Prestwich, KFC aims
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Reviews
The staff at Prestwich KFC are always so friendly, customer service is always great, food is the best KFC around, we only ever come to this one. Even the staff recognise us, and ask about our chips.
I’m scoring low to raise a concern about repeated issues with orders placed through KFC website and collected from the Prestwich drive-through.nnThis is now the second time in around six weeks that there has been a mistake with my order.nnThe first time, I was given the wrong meal. I accepted it at the time, it was the wrong sauce and not life changing for sure, and although I don’t like BBQ sauce, I scraped it off and made do. I didn’t complain because I felt it wasn’t worth the hassle.nnHowever, tonight’s experience has genuinely affected my family and turned the kids upside down and disgruntled resulting in consequences for their behaviours and attitudes as a result.nnWe ordered the kids’ meals that included two drinks being in the order, but only one fruit shoot was provided. On the surface it’s a small item, just over £1, but with children involved, it became a much bigger issue than it should ever have been. What had been a really good day turned into an hour and a half of upset between siblings over something that could have been so easily avoided.nnWhat made this more frustrating is that before leaving, I specifically checked with the member of staff at the window. When I tried to look in the bag, I was told, “If you’re looking for the fruit shoots, they’re in the bag! Don’t worry.” I trusted that and drove home.nnThey were not in the bag.nnBy the time we realised, going back wasn’t realistic, i was at home 2 miles away, -5 Deg C outside and to be fair i thought i would save warm dinners going cold and sub home made and pourd squash instead...plus it’s a fair trek, the meals would have been cold, and regardless of the outcome, someone would still have been unhappy. There was also no practical way to resolve the issue other than completing a survey afterwards on the receipt , which doesn’t help in the moment when you’re dealing with disappointed children. Especially when we dont have take outs alot the kids knew what they were ordered and were keen to receive it allnnI completely understand that mistakes happen.nWhat’s frustrating is that this is now a pattern, and there doesn’t seem to be a straightforward way for customers to get quick, fair resolutions when the error is on KFC’s side.nnI’m not writing over the cost of a fruit shoot, I’m writing because small mistakes can have surprisingly big consequences, and I’d really like to see better checking at handover and a clearer, easier way to resolve problems without having to travel back to the store. All my drinks really should have been in the drinks caddy and the extra 2 seconds to check or allow me to do so would have been miles better. Its rush rush rush and mistakes causing upset for kids isnt fun, trust me
Fast service and food was great! Got the new double burger deal for £5.99! Good value
Had issues with my uber eats order. Went in store and they fixed everything for me. Lovely staff.
Ordered on uber eats & received the wrong order AGAINnnHow hard is it to read a piece of paper & do the order correct?nnCome on now it’s not rocket sciencenHappens every time I order from this branch!!
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