Key Letting

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Address: 493 Warrington Rd, Rainhill, Prescot L35 0LR, UK

Phone: 0151 426 2266

Website

State: Merseyside

City: Prescot

Zip Code: L35 0LR

opening times

Monday: 9:00 AM – 5:00 AM
Tuesday: 9:00 AM – 5:00 AM
Wednesday: 9:00 AM – 5:00 AM
Thursday: 9:00 AM – 5:00 AM
Friday: 9:00 AM – 5:00 AM
Saturday: Closed
Sunday: Closed

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Reviews

I have just completed a purchase of a property managed by key letting for the Vendor. From the outset Key Letting frustrated the process by advising the Vendor to delay giving notice to Tenants, until the chain had progressed, which caused all manner of issues and nearly cost the Vendor the Sale of his property due to the Damage, Rubbish and Filthy condition it was left in after the Tenants vacated. The Chain or Sale can fail at any point during the selling/buying process, this was bad advice as it didn't give the Landlord any time to address issues and rectify them. They failed in their duties to inspect the property at regular intervals blaming the Tenants for not allowing them access, it should have been followed up and insisted on. Had this been done and had they acted professionally with due dilligence. The Vendor would not have faced hefty Repair & Cleaning bills, he would also not have had to substantially reduce the asking price to reflect the condition the house was vandalised and allowed to deteriorate to by not keeping on top of things and ensuring Tenants respected the property, kept it clean & well maintained. On visiting this business to return keys, I attempted to discuss these issues & concerns with staff, but it was very apparent they were not in the slightest bit interested, behaved in a very Ignorant, Arrogant and Rude manner by not even maintaing eye contact and abruptly ceasing any discussion. I left as I could see it was futile trying to reason with unreasonable people. They've lost their income from managing this property, so not remotely interested in your problems associated with buying it, which were partly created by them. So if you are a Landlord thinking of trusting your investment to this business, I'd think again and recommend you choose a competent agent with a conscience. If you are buying a house managed by this company, please allow extra time to inspect the property before  completing, and ensure any repairs promised are actually carried out, and to an acceptable standard too. Whatever promises are made will soon fade after monies and contracts are exchanged. Then the Tumbleweeds will appear.  Landlords & Buyers beware! True story and an accurate reflection of my experience. Don't say you were not warned.  If you think this Review is bad, you should see the photos to back it up. Yes, I have lots and each will do a better job of painting the picture. I have briefly drawn a Sketch.

I’ve been delighted with the service, professionalism and responsiveness of Tracey and her team! They respond promptly and diligently to emails and telephone calls and were exceptionally quick in identifying suitable tenants. First class service and excellent value!

Moving house is always really stressful but i cant thank the lady's at keyletting enough after being with a very large renting company for 3 years and having ring all the time to get repairs done and getting threats and harassment off them. i cant start to tell you what a breath of fresh air it is with keylettings any repairs that needed doing they have done within the first weeks of living in the house. they let you know whats going on so your not in the dark. there are very friendly and i really cant recommend them enough there fees are a great price half of what bigger letting agents charge. so once again lady's thank you so much for making this such a stress free rent.

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Reviews, get directions and contact details for Key Letting

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