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Kew Pharmacy

  1. Ipswich
  2. Ipswich Pharmacy

Reviews, get directions and contact details for Kew Pharmacy

Address: 4 Ellenbrook Green, Ipswich IP2 9RR, UK
Phone: 01473 685859
State: Suffolk
City: Ipswich
Zip Code: IP2 9RR

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 9:00 AM – 8:00 PM

Update Info

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Reviews
Fast and efficient, competent service, knowledgeable staff who actually treat you like a human.
Really great service. On a family holiday and needed a prescription. After trying several other pharmacies nearby, Kew had the product and had it ready in no time - and served with a smile. Thank you
Thankyou to the friendly staff here on a Sunday... prompt polite service to a worried patient
The staff are very helpful and professional in issuing prescriptions. Should recommend it to anyone
Efficient and courteous service and great opening times
My wife was given a prescription by the out of hours Dr on Sunday 7th May and told to collect from this pharmacy. She is not easily flustered or upset, however the rudeness and general bad attitude of both pharmacy employees she saw on that visit has put her off ever visiting again if referred there. The male pharmacist basically blamed her for trying to pick up the medication which they didn’t have and wanted to know quite agressively why she was there - the fact that she is not a Dr or pharmacist herself and doesn’t know the stock holding of every pharmacy is obviously irrelevant!? My daughter is autistic and specifically needed a certain type of medication so that she can take it with minimal distress and this bad reception was not good practice from a Pharmacy which should be customer focused and customer led.
I attended the pharmacy in desperation for an inhaler or some help atleast whilst having a very severe asthma attack and literally couldn't breathe. The people at the pharmacy were extremely unhelpful, made me feel ridiculed and didn't even treat me like a human let alone the way i would expect someone in health to behave towards someone having a crisis. I have never experienced such a lack of care or concern for another persons life, and I will never forgive the experience I was given. I will know in the future, that if i or anyone i know needs any assistance, that here is not the place to go.
I went into the pharmacy this evening to pick up a prescription for my girlfriend the lady behind the counter asked me to tell her the patients name and d.o.b which I did but they have my girlfriend address wrong. If the people behind the counter could learn to show the customers some respect instead of being all frustrated all the time and taking it out on customers.also I didn't even get apologise from any of them for be so rude.
The gentleman was quite rude, didn’t really know what he was doing. Really uptight about getting me to pay for the prescription when I’m actual fact, I didn’t need to. Made me feel quite uncomfortable. After I explained about 3 times, he casually said “you still need to tick the box”, that’s when I read the back of the prescription and used best guess realising that’s what he was after. Wouldn’t be going back in a rush, unless absolutely have to. On top of that, they are sending customers text messages to phone in, then getting them to confirm payments already made. Shameful abuse of pharmacy messaging service causing unnecessary alarm and anxiety. Disgraceful!
Very helpful people! I visited this pharmacy tonight after I found my father-in-law to be low on his insulin after our long standing pharmacy messed up his delivery.. again! Supplied me with an emergency supply and are open really late too. Brilliant service & very highly recommended!
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