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Reviews
Absolute first class service from the Lancôme Assistant today 23/5 at 4.30pm. Not only helpful but gave excellent advice to help me make my purchase choice. It was noted all staff seemed very helpful and generally a lovely atmosphere around the store. Looking forward to visiting again soon. Thank you from a Member.
Exceptional Shopping ExperiencennFrom the moment I stepped into John Lewis in Welwyn Garden City, I was thoroughly impressed. The store's layout is both inviting and well-organized, making my shopping experience seamless and enjoyable.nnThe range of products available is outstanding, catering to all my needs from home goods to electronics. Each section is well-stocked with high-quality items, and I particularly appreciated the variety of sustainable and eco-friendly options.nnWhat truly sets this John Lewis apart, however, is the customer service. The staff are not only knowledgeable and professional but also genuinely friendly and eager to help. They provided expert advice without being pushy, ensuring that I made purchases that were perfect for me.nnAdditionally, the store's cleanliness and adherence to current health and safety guidelines made me feel secure and cared for. The checkout process was swift and efficient, leaving me with a lasting impression of top-notch service.nnIn conclusion, John Lewis Welwyn Garden City is a prime example of excellent retail experience. It's a must-visit for anyone looking for quality products and exceptional service. I'll definitely be returning and would highly recommend it to others.
I've been coming to this restaurant since it was Welwyn Department Stores and waitress service but the food offerings have lately left much to be desired. Barely 2pm and most of the sandwich selections are not there delivery problems we are told; the cakes are never very good - who wants a cheap baked cheesecake when you could have all the delectable fruit-based flavours of a set cheesecake. Last time I had one if the sponge cakes but it was dry and I left it. The tea is average. For goodness sake, you are John Lewis, up your standards! I've had far superior lunches/snacks in little corner shops!
Fantastic customer service today from the team at John Lewis Welwyn Garden City. My son's scooter purchased for his Birthday was missing a key part. I went into the store and it was resolved within 15 minutes. Alex Snowball and Karl Toombs went out of their way to ensure my son's scooter was fixed there and then on site. Happy customer.nEd Buckley is also a super start on that same floor who is very knowledgeable about an array of products and always greets his customers warmly.nThanks team
Shop itself is lovely but for some unknown reason the cafe have started a queuing system outside of the cafe.. this would make sense if it was busy however, after sneaking round there was over half the tables left! The gentleman that is us ally doing the queue who seems like some sort of manager has a huge power complex. Do better.
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